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Ko Kursors Tev Neraksta #194 + Dainis Skrinda (Inbank)

Ko Kursors Tev Neraksta · 2026-08-02 · 171 min
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Šajā epizodē Ansis kopā ar Kristapu apspriež aizvadītās nedēļas tehnoloģiju jaunumus - WhatsApp ērtāks uz datora, LVM hakeris plosās Rumānijā, Bolt taksi var izsaukt no ChatGPT, ASV paliek bez robotiem un arī moderniem auto rokturiem. Klusuma mirklis bateriju ražotājam Varta. Kristaps beidzot pasūtījis diskus savam jaunajam Synology NAS un eksperimentē ar Hermes Agent. Epizodes otrajā daļā intervija ar Inbank Latvija vadītāju Daini Skrindu par e-komercijas tendencēm un pirkumu un pakalpojumu nomaksas risinājumiem. Uzdod mums savu jautājumu vai iesaki sarunas tēmu: https://kursors.lv/podkasts
✨ Episode Outline — click any point to jump to it in the episode
Problem solved
A casual Latvian tech podcast covering IMAX moviegoing, sleep earplugs, and laptop maintenance rather than a specific technical problem.
Benefits
  • Practical tips on cleaning laptop fans with compressed air
  • Passive noise-blocking earplugs as cheap AirPods alternative
  • Framework 13 repairability praised for easy cleaning
Use cases
  • Blowing dust out of a Framework Laptop 13 fan made it run cooler and quieter
  • Using sub-10 euro passive earplugs for sleep and concerts
  • Won a Synology DS-225+ two-bay NAS at a Computex quiz
KPIs / results
  • Passive earplugs under 10 euros
  • Loop-style earplugs priced 34-59 euros
Tools / build
  • Framework Laptop 13
  • Synology DS-225+ NAS
  • AirPods Pro
0:00 / 0:00
🌐 This transcript was automatically translated to English from the original.
What Kursors Doesn't Write to You, Regular Technology Podcast together with Kursors.lv. Welcome to episode 194 of What the Cursor Doesn't Write, Regular Technology Podcast, all of which have been listened to by our most beloved listener, Martin. Hi Martin. We are recording on July 30, Thursday, and two of us will participate in this conversation. So Ansis and I, Kristaps Cho Ansi. Cho, Kristaps. Yes, I just visited Mārtiņš before the recording today, so that I could tape the beacon a little bit so that the magnetic beam of the beacon does not rub holes in my paintwork, and after that I have no problems. It turns out, where would I stick a transparent tape, where would I buy it, maybe I'd buy it, I'd spend some money, but it's better to go visit a guy and talk about life and be able to show it and so on and so on. Here. Because overall it was a very pleasant experience, but if we talk, I think it was the first time I was in the Aimax hall. If I hadn't been so focused, I wouldn't have even said that really, because I don't understand the excitement. It's just that the screen is huge, maybe it's the aspect ratio, a little different, I really don't know this area. Maybe the aspect ratio was what determines that Aimax or what was there? Does any Aimax have lasers on the silver screen bent or something like that out there. And it is all played so not from a 3-5 mm film in our case, or something similar. I think that real Aimax counts as 70mm film. Well, me as such. It seems the closest is, I don't know, in Poland or Berlin or something like that. As a person from the countryside who drives these cars, I didn't feel any difference. Well, just a big cinema screen. I would like to talk about the film itself, another technical nuance. It was too loud at times. Well, since I am an old person and I already have health problems. At times I felt unspoiled. Disturbing sleep! Disturbing sleep, that's right. I won't play the plot, but it was too loud at times. I kind of thought so. Well, because it's uncomfortable. Others may have thought so. Although I had seen on the Internet a comment also that said that out loud. On the other hand, the content. I am not very familiar with these hero epics. The ancient Greeks and the wife said, well, what have you not read, the Iliad, what have you not read. Sorting out something about the Trojan War there. I have heard all those names more or less, but did I read anything at school, well, hardly, do I remember anything at all, well, that's what I think. And then sometimes I tell stories, oh, there so, so, brother, this sister over there fought so and so. Ok, it's all about me. Well, it's simple, a three-hour-long bojevik will be too loud at times. Because, no, well, I guess if you like the ancient Greek floor, you can leave. But in another way, I don't know. Because, did not convince you already? you me No, I am not convinced by the durations, I am also not convinced by the aimax available with us. I don't know what's there. I was on them, but now it's slipping out of my head, on those blue, tall freaks who live there on another planet. Oh, the Smurfs! No, those rice freaks. Well, in this topic. A pillar. Well, fire and water and... I know what you're talking about. How? Avatars, avatars, whoa? Two old people! That's how it happened? Avatars, yes. You liked it, yes? Dirs also sat flat. Well, absolutely. Those effects are cool for the first, say, three or four minutes. After that, I specifically talked about the avatar. I don't know what it was, fire and water. I didn't start. Something compared to this was new, I guess, yes? Well, yes, it was something in the spring, or something like that. And, yes, well, but I have to say, it wasn't too loud, but the effects are simple. It's cool at first, but then you repeat and repeat and repeat and repeat. And you can see that the film is specially made. Well, it was filmed so and so so that those 3D effects could be specially pulled towards you. And, well, one just got tired of being stuck around. Well, it will interfere, at least for me, it will interfere with watching and trying to enjoy it all and also, well, I have to say, it's like, I don't know what it is, that 3D effect in big fast movements, well, big areas and fast movements, I don't know if you freaks are flying there or swimming by. Well, it's not this, that effect, it's not, well, it's not so perfectly developed that technology or that resolution. I don't know if something appears there, as an interlaced video, some kind of stripes appear, or some kind of unsharpness appears there. Well, in the end, I couldn't even watch the whole movie like that with a calm heart anymore, because my butt hurt, for the wrong reason. And, well, yes, and just tired of those effects. Well, simply, the film was made to show that we can make such an effect. Well, well, no, well, for the film it's a story, it's an experience, it's not something like that. Reku, we can make such an effect. Well, shout, well, yes, well, show it a few times and that's enough, well, then those effects will appear. Well, more unique, maybe we'll say that. But as for movies being made for theaters, I think it is. Because also in the same Odyssey, well, then there is that sound design. Well, its sounds are special when there is some kind of wave in the sea and it hits the boat. Well, it's, well, like, you realize, it's built to sound epic on the awfully loud sound of its cinemas. Because, too much. Yes, yes. Well, two old people simply. Two old people. We're going to heat the milk in the evening after this, right? Like, some ginseng extract, yes, it will be added there. Our creations. Okay, nice listening, but I have to say in this Kristapt's comment about the volume, that I have watched myself a lot, but I haven't bought it, because the customs charges three euros for the loaded ones. Well, there are passive in-ear headphones. I don't know, there is some semi-known manufacturer, I don't know if there are any Ugrins or something similar. There, for less than 10 euros, some kind of headphones, for sleeping, for concerts, for some such things, where you can just pull them out. You don't have to stick it, I don't know, there's an old cordwood that has been scraped off a coloring page, it will dry, but you can stick something in your ear that doesn't bother you purely physically. Well, let's say, also sleep, in fact. It was a solo adventure for me. We had gone out of Latvia, and we stayed with half-relatives. And they were there sometimes at night, working there or something, or laughing. I don't know who was burning rags and smoking drugs there. No, sari, but it's hard, it's hard to sleep, because it's in a strange place, and when there's still noise around, it's even more crazy, but somehow I forget, I really want to keep those passive sound-deadening headphones on. Simply put the silicone balls in the dry with the rimbalit at the end of the hole. Well, it's been a long time dear, if it's the lip where they advertise on Instagram, but it probably won't be real psychologists for your husband. No, the wife was sleeping with her AirPods Pro, which don't they ever hold thirds or something. They were very happy, I was very unhappy in the environment. Oh, don't you like these stoppers in general, that they disturb yours? I didn't have it with me. I sometimes use it, which is like that, you can't understand, because it's a candle, paraffin, stuck in it, I don't know, in something like that, because it's not really in a cloth, because it's not, well, that's the sometimes use. But for me, they're just a little trawl. OK, let's move on. Dad, dad, that's an interesting topic. I've seen a lot of lipsticks and some of our influencers have also said something about how much their life will change when they start using such lipsticks. It all seems like a complete scheme to me, but when it's like that, what more stupid can a person in this world come up with. I see that on the lip earplex.com website, those products cost 5, 4, 5, 5, 9, 4, 9, 3, 4. Well, it's not cheap at all. So, I don't know, maybe that's why you should buy it and have a good look. If you know how, I already like to buy some kind of junk. But I can't imagine. Because, it's fighting, but nothing is heard. Yes, yes, yes, that's what I was looking at, it was that's the same thing. They are being followed here. Well, okay. What are those lips. Yes, but in Tali they are definitely paid by a couple of 1 euro. No? So it's not? Well, it was just under ten. In my opinion. Well, that's why I delivered and all this will really cost 20 euros, if, for example, for them, if? Which, well, it's cheaper than lip plugs. Well, I would have taken several at once. I don't know myself. And for Sasha, yes. But, you know, the topic is interesting. If any listener can maybe tell. They even adjust themselves, they can turn something, probably, the distance somewhere or something. If there is one hundredth point with our dear listeners, there are such things here. I'm exactly interested in those lips. Tell me in the comments, anywhere on Spotify, blog, YouTube or Twitter if it makes sense or doesn't make sense to me. Well, that's fair. Because, for example, the same Lainus, YouTube, it's already funny. Yes. Zadzi in sandals. He already claims that he only uses. I don't want to spoil it, but it was these Apple, AirPod, Pro, I don't know which version he has there. He only slept with them. I've tried some kind of diendus, like taking a nap with headphones. It is very individual, but I was bothered by pressure. I don't want to be woven like that, I don't like it. Although the headphones are also smaller in every way, bigger than AirPods, at least it seems so. And you disturbed. I don't think it's the most convenient. Therefore, those lips are less directly pressed. But everyone's headphones are a little different. Sensitivities and such. I watched the video about Laina. This week, or last week, he had about the new framework laptop 13 Pro. When you see it, it's probably starting to get worse. He was showing how much he likes that friend. But he is also an investor, let's remember. They in the company respectively. You say in the video that he is also an interested person to some extent. I remembered that experience of mine. Now I have such a framework laptop 13. several years old. I had seen the new one at the framework stand at that Computex. As a framework 13 user, for more than a year almost every day, I did not think that the Pro model was so wow different, wow better. So these visually looked similar. Maybe it's better in practice, maybe it's better in practice. The idea that if it fills up inside, that buddy will also work. Now is simply the time for everyone to see them. About that for the new Brownlees. There was also something for Henry's favorite YouTuber. I didn't watch that. I didn't watch it, but everyone was very excited. I think that framework laptop 13 is a lot cheaper, but plus minus you get the same thing. I was surprised that my boyfriend was hot for me all the time. I had gone to the store in the yard, bought compressed air, finally, so that at home it was released. Which is super easy to do in the case of a framework. There was really something cat paws. Since the fan is so small, you don't need a lot of dust to clog it, in Latvian terms. And blew into the field, and the little one remained quieter, and because he has to blow less. So, probably, this is a reminder to all of us who use laptops for a year or two to blow them out. I never re-glued the thermal paste either, but I think that it would have been absolutely enough to simply blow the dust out, and already the computer works significantly cooler, and also quieter. Yours must be a similar experience with dust here. Yes, I'm here. So, something for me... Nah, no, everyone is great. So what was I trying to say? As Kristaps and I decided here that, well, we didn't here, but in our correspondence, we discussed sometime before, a week ago, about cleaning them, that if you blow, then you have to, I don't know, put some kind of wooden shit in your neck, or, well, in the zulbakist, we'll tell you not to turn on the fan and not get some kind of unnecessary electricity, I don't know, kick in there, and usually already in your system plate, but usually there is already some kind of protection in front of those fans nowadays and in that spirit. But, well, it's good to hold it at least with your finger or something with which you won't injure the shoulder blades. Because he is already coolly disappointed. Yes, yes, if it is already spinning very fast, like those where they are more active, and I will blow with compressors there. By the way, as far as I've read, you shouldn't use compressors where the oil is already inside, some small things can blow inside. Unnecessary. I was going to buy it after a while, you know what everyone had bought at the same time, in alikakatsya puffs, all kinds of things there. And I came to the conclusion that such a terrible wretch was selfish, and that werk was not able to create enough flow to be able to do such nice things and blow normally. For example, a hot air balloon, he costs a few euros, he doesn't pay a few euros, 4-5 euros, nowadays a small drum. And there the pressure is much higher. Of course, for those who have compressors, I mean, more serious ones. There, yes, there you can get that flow, and things that are okay, but then further, because that quarant says that we are sane, and we don't take ranks. These are some of ours. Yes, but in any case, I was surprised how much sense works immediately felt. Well, since it's quieter and less of a problem. Moving on, I finally, finally, finally, finally, finally started to pick my nose. So I was also the winner of the compitext quiz from Sinology. DS-225+, well, a two-drive, but two-disc unit. Basically, I was happy that I won him, because that's what DSM called it, if it was the rest of the system, poke around and see what you can do. So when I found out that I won, I asked him, so I don't know the people A discs were also eaten, if any with them, because they have their own brand. And that's why, no, well, I kind of stood there for a few weeks, and I started to think that, hell, well, since you're bald, I can't start anything with him. Then you just have to order some kind of hard drive already there, as the big nasu specialist said, well, what are you waiting for, take it normally, there are 6 terabytes, 2 hdd each, and be happy. And then I thought, well, whoops, there are 6.4 terabytes, well, they are very expensive, those hard drives are, and they are used, which I probably won't use that much, and since I ended up with two, 2 terabytes each, as the most expensive option. By the way, I don't know what I'm going to put on that device, and I also ordered RAM, because this particular NAS has 2 GB of RAM, but if you want to run something interesting there, then there is also another slot, it's visually easy to see where you can get into, get into DDR4 SODI, well, a laptop like that, previous generations, this one has RAM, as my framework had DDR5, it doesn't work, then I ordered on Amazon for 59 euros, 8 GB, here, of which he, you don't need to teach, I'll take it myself, here, and of all hard ones, I chose the slower ones, which were Seagate Iron Wolf, yes, 2 TB, but they, I think that these Iron Wolf were once intended for NAS, and as far as I could, it was different there too, these were slow, 5400 revolutions, and they are supposed to be quieter, probably, you have more experience, he commented, which I correctly, never did. Well, I don't know, everyone already has what they want to put on top, you also choose, I'm talking about discs right now, because for Kristaps, the device is so modern, you could put it in there and enjoy it. Because I'm interested in the second additional thing, what's with those docker containers, what can I run, what can I run on top of it, I don't know, maybe I'll run something. I assume that something could have been done there. Me too... There is docker, there is, yes. Well, I see, maybe I wasn't even that interested in NASA as a classic data storage thing there. So, I don't know, on the other hand, I'll like something, I'll fill up those two terabytes very quickly, well, if I'll have them in something, I'll rather linger there, so don't lose the point. And how, what should I do? So firstly, I have to remember these somewhere, I don't know for whom, and secondly, how do I then transfer the data to one device. Well, it will be even more chakara for someone. Data is quite easy to transfer. Look there, and the video, there's that Sinology, that DMS or DSM, or whatever he calls it. There's an option where you sati if I remember correctly, I now, I'm not terrible, I just deal with it, you put this disk changer there, and then you change one disk, he duplicates, and then you hit the other new disk. Then he stared at her like, yeah? How far? And then he's like, you're going to put a second hard disk after that, and then he's going to stare at him. Yes, will dwell on it further. Yes, that's where it ends up copying the data, but it's doable. But it sounds very logical, but it sounds very logical, because most likely it is also, well, what many people have, could be. Yes, yes, well, this way, that's how they keep you, they here themselves, you are included in that ecosystem, in this way. Yes. That you have copied the data there once, and so, but yes, I basically use it as a backup, from some phones it seems to be four, well, fortunately for a couple of computers, and in that spirit, it's just not as fresh and strong for me as it is because of that, if I reasoned there, it's less calm, and you can play with those dockers there, but it's there, it needs to be ironed out quite a bit. However, I would like to run it someday, but I just don't have that much, I have several houses where I have to live, and I don't have that many internet connections, when I have the internet with me, Nasa sometimes goes without internet for a while or even for months, so it's left without backups, but, well, there's a little bit to close my eyes to it, but what I wanted to say, I wanted to run it on Nasa, what I won't do this, in that for the reason mentioned above, something like a password keeper, because, because, because, for example, now we're a locksmith, I didn't prepare for this here address, but there is some kind of bitvardien-like, which is in, well, self-hosted, and you get to absolutely all these te, options, which in the case of bitvardien, is for a subscription fee. As far as I'm concerned... I'll look up what it was called, but, well... As far as I've looked, there's something about that bitvardien with that self-made solution, it wasn't completely successful. No, no, this is some kind of alternative. An alternative? Okay. Yes, yes, the name is similar, there was also some word or something like that. I can look it up later. let's be interested in spending life in this format. I looked, and that naked nasa costs, well, 420, well, 400 euros in rupees, yes. And what I added to him, that's another 350 euros. For such a very cheap iPhone, you have all the disks. How expensive are memories these days? Yes, but you took opposites, how much are you paid. You have it, for example, I don't know, Google someone has One, or I don't know who has some kind of cloud that you use. This is what everyone says, but does a NASA user really take off after Google clicks on his? I think not. I only have a lot, how many 15, I don't know, I have some extra space for Google, I think that 19 GB is all for tests, which I don't use anymore. Well, sure, yes. Well, well, Ramas is coming with me today. Let's expect discs sometime in Riving 8.10. August. Schwart, then, hey, they have something with discs. But they turned out to be a popular purchase during Ramazona, but it will be OK. Accordingly, so in a few weeks we have talked about how excited I will be about my NASA. I don't even know where I'm going to put him. What am I going to do with him? It will be another gadget that I don't need, and then I can sell the extra money off. Next, talking about interesting things. I did finally install Hermes. I had talked about it several times. You know what you're about, don't you? I think we talked about it once. I said to get over myself. That something there is that open-clo, that does it. It won't be, well, that counterpart. Something like that. I was also on some earth technology podcasts, and I finally heard that there is such a thing as Agent Hermes. Hermes, in thought, agent knows research.com. This is the developer of their website. The idea there is software that you can install. Or locally on your computer, but in principle you would like to install it on some server or VPS, where it works 24-7 all the time. Next, the biggest sales argument, if the selling points for this tool is that there is a system built by design in such a way that you ask the chatbots something, you did something else there, I built some kind of structure, built a workflow, which he does some things. And that chatbot is always learning, always remembering what you do, what you do. By and large, but these days they also do all kinds of 4GPT in the box and gemina. The only further difference is that here you can choose different models. If you work with some powerful group, you can cut some kind of model locally, but you can just as well connect with these clods, all kinds of sonnets, and Chinese people, and everything else. And from the beginning I put it as a local machine. I quickly realized that we were interested. But then I thought, well, let's try to make this experiment more serious. And Hedzen also, where I cost, also cursor infrastructure, it turns out that the cheapest VPS there now costs about 7 euros a month, and there are no more people there. His prices have not risen too high. And then it happened when I installed him, that's how it's simplified, and then the local hermes that I had on my laptop, basically I told him, well, yes, I installed it, there's Hedzen, where there's an IP address, there's one, there's SSH, so it can be searched there. And I say, tell me how to transfer data, this bug took it. Myself, oh yes, there in the physical, and copied everything there, configured it on the VPS side, there is some kind of security. For unnecessary questions, because, in principle, very proactively take and mumble and do, and in principle made it so that everything works. There, however, it was necessary to ensure that there was some kind of security for the VPS, because he is also open to the outside, to some extent. But the ideas that were then raised. Next, another interesting one, what is important? She always learns from what you did. Accordingly, it should be the case that the more he uses, the more he knows in your context. For example, you taught me about your, I don't know what, financial matters, about some of your work matters, about some, perhaps, your travels, from that kind of perspective. Next, you can use different models. They have some free models, and then you can also have paid models, which are more expensive, depending on the task. I thought that the existing subscribers of this place could also help. For example, I had a Gemini, that Google Pro account, what was it called, so Antigravity could be used, and I also had Cloud Pro, Antropika, but it turns out that you can't, you can't use the existing subscription normally in Hermes, because it's against the rules, Cloud, Antropika and Google. But they will be happy to give you an API key, you will pay extra for tokens, and you can get this thing here, but it will be expensive. There is, as it turns out, such an interesting thing called Open Router. I, Open Router.ai, had heard about it somewhere before, but since I hadn't actually dealt with it, I didn't know what it was. The idea is that it's kind of a bridge between all the Hermes users out there, and whatever else you need, and all those big and small models. In principle, in the case of Hermes, you also get an API key, you save it in the configuration for the same Hermes, and you can not only choose one specific model, but create it individually. For example, for this task I want to use there Gemini 3.5 Flash. For this, I want to use Deep Seek, which is currently very cheaply available, there is also a variant of Flash, and then in principle you have Billings in one place, if the payment is in Open Router, and Hermes in this case uses what they already have. It was such a wow, discovery that I had no idea it could work like that. And one more thing that I think is important to note, the control options that I found very tempting at the very beginning. So let's imagine, we have that Hermes, that agent tool, which works 24x7 somewhere, and you are not always at the computer, but rather the phone is somewhere at your hand, and you can make it so that you can, for example, control the chatbot from Telegram, for example, or from WhatsApp, or from Discord in my case. Because on the first or second day I configured these accesses, and then I was, I don't know, somewhere away from the computer, because earlier I also used the same for Google Antigravity or Cloud Code, but there was still a command line, and it was more convenient to do it from a computer, and for example, when I was on the road, it was not so convenient. And now from the phone, the fact that you can whisper all their abilities, great possibilities, it's quite such an interesting experience. And the most important question, I'm already lost, is this something in my life at all, well, since it will come into play, because it's clear that you can build, well, it's pretty dajeepko from that tool, but in reality it hits against the user himself, well, it will be me in this case, ah, what should I do with this tool? Well, well, I've made an example, well, for examples, if we're talking about the fact that every morning at seven o'clock, the Daily Digest automatically pours into one Discord channel, respectively, some, well, according to the parameters I set, that's how technology news is created. The title is abbreviated script links. Because, well, that's what I'm made of. I have also made it so that every morning he, that Hermes, tells me one example of how he can improve my life. Well, because, let him tell me himself what he can do like that. And based on what I've chatted with him. Well, if he folds, he has such a great memory. Well, now he offered me today, for example, some kind of automated advertisement for electric cars from the Baltic States. Because I had asked him how to sell me my toaster, which still hasn't been done yet. And then he thought, maybe I will want to become a perekup, also using that toaster, which is definitely not the case. And he wrote me a completely normal paragraph, I could make you a complete tutorial on how to check ads, automate it in this way and help you find some pearls in the whole story. To which I politely replied that I don't mind, I don't want to be a perekup. But let's see what he offers me tomorrow. Here, and further, for example. I had also experimented with Jamenai and Claude before, then asked for advice on my stock portfolio. Well, then I have a certain stock portfolio there, then definitely the positions, definitely the quantity, with certain average prices, which I bought for me. And in this case, I personally thought that it was time to rebalance their portfolio, something is in the pros, something is in the cons. And I threw them to him, just Excel with data, and such positions are shares. Prepare for me, please, then I have such a goal. Prepares recommendations on how to rebalance, what to sell, what to buy. He sat there, thought, gave me the result. Sell ​​three positions like that, hit this one. It will be better, because your dividend profit will increase by so and so and so on. Do you, I don't know, have you sexted some sectors better and so on. Then I didn't follow him. I took it, gave it to Jamena and Claude, all in their most powerful modes of thought. Ok, vokur, I want to rebalance my portfolio. And I have this idea. I gave so Hermes prepares that idea. And then they go away. He is holding something against him, they commented, this turns out to be a stupid suggestion, this turns out to be a normal suggestion. I then collected the analysis of it from Jamena, collected it from Claude, gave it back to Hermes. In principle, it could also be automated. And then he also admitted, yes, when ok, we can change it. And in the end we came to some kind of consensus that works for everyone. We sat like that, thought, ah, fuck it, okay. And I also sold shares with it, bought some others. Let's see what happens in the end. And that's just a few examples. Or now, for example, for traveling. I want to go to Europe with a motion and tell me what I, I don't know, should watch in this or that country, what should be taken into account with the girls who are there, I don't know, should have a first aid kit or not, how much will it cost if there is a problem, if you don't have that first aid kit. From such things too. And a hundred points later, when they chat more, he will already have a context for those conversations. Because, and I'm looking for more ways. Again, if you also use some kind of Hermes or something like, I don't know, OpenClaw, how do you guys use it? What are the benefits? What are the workflavi, what are you doing with them? Because that's really my problem. Because technically, I think that you can make the devil there. But how to make any sense? I don't know. You haven't tried anything like that yourself? I just wanted to ask about this news, about the news. Because I've been trying to poke around here. I have to say that some days it works, some days it doesn't. But I now, it was before we set in March. It was, I think, in March. I teased it like that. Now I don't remember exactly what I did there. Select news? How please? Select news? What was there to select? Yes, Select the most relevant news for the previous day, for the previous two days. Sort of like summarizing, say, a podcast or something about the last week or a half. And other times it worked. There really was something logical. You could also ask him strongly. There, read from the cursor, outside, not only from the worldwide web. and at other times worked and at other times passed away completely in some kind of history. I don't know, from 2024 something started to be pulled out there. I'll drop this here. Where else, how did you try it? What please? Where else, how did you try it? I don't want to mess up. Then I have to see what I did there before. Because I gave up pretty quickly because it was pretty bad at the time, but I don't know what I should write on. Dozens should be blamed for the problem. Because how would I look at it? So, first of all, at what level of thinking can I configure, where to use the model and how much to make it. I think that you don't need to finish anything to post a message. But you should describe it in that initial prompt. Ok, so I'm interested in technology news of the last day from a reputable medium, for example. And then let him figure out what is a reputable mussel and what is not. Because there must be some kind of these restrictions, if about constraints. In the case of Hermes, you can also say thank you to all the other bots, ok, for example, he sent you some kind of digest and you say, I think this is not correct and that he should take it into account in the next selection. I've even taken it further experimentally where, for example, I've marked with thumbs, really, samba descriptions, samba downs, like, what I think are meaningful pieces of what he's selected and what I feel are kind of unrelated or not of interest to me. And I have told that Hermes, davais, I sent a watcher who watches, which would cross his fingers, and then he, based on this information, in the next digests, so that he will look for some things that I have liked more thematically in the future as well. Well, since it's also such an application, for example, and I say, I'm looking for some other ways that can be done with him, because technically it wasn't difficult to make it all run, but I'd like something more meaningful to come out. Something else from all this. Here. Because yes, in the comments, if you have something to say, you can certainly share it. Let's go now to some quick news, a bit clean, which might be more harmful to the majority of listeners, rather than some complicated hardcore. I think the big deal is largely that WhatsApp message. Today, well not today, but today, when in the web version of WhatsApp, well that's web.vatsapp.com, you can now not only chat, but also make voice and video calls. Do you use WhatsApp yourself? In general, as such? Yes, a lot. And their web version? I basically don't use the web version. What I would need is, let's say, during working hours, but at work this is all cut off for me. And it's probably right that it is. Until now, I will not keep the other laptop on the table or somewhere, so that it will stand there and run WhatsApp. In theory, I have tried a long, long time ago again, but of course it did not apply to this ability to make calls and video calls from a web browser. No. I probably wouldn't either, because I don't think WhatsApp is the tool I would have thought of first. If we're sitting at the computer, we want to make a call, then WhatsApp wouldn't be the tool, it would be, well, I don't know, you, for example, Teams or something like that, everything that I think is used, from Teams, Zooms, something that people basically use. But, well, maybe how active WhatsApp users would pull this off. You know how? I think I look at it that way too. So if in any case, of course, you must have WhatsApp on your phone, the whole number, tied, because without it you will not be able to run on the web normally, because it is a web version, WhatsApp is only tied to the session on the phone. But, for example, you are sitting at home at a computer, or, I don't know, on an iPad or something, for example, or on a tablet computer, or on a laptop, and, well, the web was opened for you, and I think that it is easier to make video and audio calls from a computer or from a tablet computer, then, when you have the phone, you don't have to hold it in your hand or put it down somehow, because there is a camera there, you have it in the case of the computer, already, it is already standing still. I think it's a big deal, and in this case the plus is that you don't need to put any additional programmer on that computer, you don't need to use anything, you just need a web browser, which is, well, for all computers more or less, open the address, duh, yes, we'll be careful to call back with audio or video. But, well, probably the one that is really forced to sort out some kind of school children's prank. Yes, yes, yes, I think this is a big deal. The point is that you don't need a computer, and also, for example, I don't know, there are often restrictions on installing some kind of program, but the browser is fine, you can open WhatsApp on the web and it will work on all your work computers. But, of course, we are allowed to use the interrogators, when we are not allowed to use work computers in a private matter. I think this is the kind of pleasant news that we had. More on the news below. Who are you, that Trump has again banned the import of current Chinese product categories into the United States? Yes, today, this week, there was news that the US will ban, ban, ban, the import of those human-like robots and four-legged dog-like robots made in China. But it is about what is created in China. But now an additional message has appeared that this, as the modern says, isn't the scope wide and the description is imprecise, to the point where it looks like robotic vacuum cleaners have also fallen under this same order. Those little balls of fun that run around your house, and it's such a fantastic mink. Here we are talking about the new models, but in the sense that they come out only after the adoption of the law. but on the one hand I understand, because they have been talking about it for years, if you have some kind of smart, these Chinese, if some other smart, houses are arranged that do not need to be accessed, at the house this internal network, where you can have some Kristaps or me inside, computers live there, something is hacked, well then you put the blame, in the case of cheaper rice, in the case of cheaper rice, you put the gestures, on the guest's network present Well, for the more expensive ones, this ajaut network is specially allocated, but it doesn't matter where you choose in both cases, these dubious devices are not in your internal network. Well, yes, no, I don't know, well, everyone has their own, well, the USA doesn't want to let Chinese technology in there, well, the Chinese are going through a lot and so on, but the fact is, you probably have to defend yourself to some extent, both the market and I don't know what they will do there, in that sense they will produce something for themselves, Americans, but probably you also have to try to protect some data, although there has already been a case or something like that, but what about these, yes, with for all those light bulbs, robots, vacuum cleaners, there are washing machines, probably less, but also including refrigerators, everything, everything, everything that you don't need to be in your internal home network, where you, I don't know, where is the work computer, private computer, NAS, and you, I don't know, share some of your documents or movies on the internal network, so don't put all these things there a miracle that is a couple of euros or over ten euros, but probably in the case of a vacuum cleaner, bought for a couple of hundred euros, and which have, well, even a little loosely evaluated, dubious software can be. We just don't put it and see how it develops. Hmm. Yes, then, I think that when the initial message was when they had those humanoid robots there, it was forbidden, but in the end it turned out that when the dust is collected and the lawn mowers are also banned, they will also ban them. Yes, yes, yes, yes, that's right. And what's funny, to some extent, even airobot is an American company, and they scrapped it there, and the Chinese bought the remains, and still release robots with the name airobot, but they are no longer American. There were still quite good comments, I see you have such a news post about rice. Anyway, I know this story well, if somewhere it happened to soak a gadget in a bowl of rice for some reason, and just recently, a child had wet his phone somewhere, and I casually held it in a bowl of rice. It didn't stay better, but people still think they are helping. Yes, about rice I haven't tried whether it helps or not. But there was news that wallets, a purse, smugur bags have been developed, and there are also people who still don't carry more sizes. Urban Armor Gear, cooperation with Drayaut, one is the manufacturer of the pouch, the other is the manufacturer of these pouches, or I don't know how to call it, the pouches are of more sizes, in which you can put the device in this soak, the pouches are of different sizes, for different sizes of devices, corresponding to different prices, of course, and these devices thrown into the pouch are active, well no, it is probably considered passively dried. worth, well, some kind of chemical way, the water is drawn out, well, after that, the good news is that the bags are then dried, in a simple way, you don't have to change, put something in there, I don't know what to do, just open it, put it in the sun to dry, well, even the device dries between two and 12 hours, but, well, it's probably better than nothing, but, well, or it gives something these days, well, if you throw a klebidor into water, then it's, well, it's pretty clear that nothing good will come out of it, did you leave, I don't know, DJ there at night, or did you leave it outside in the sun, well, well, I DJed safely, but let's be honest, the use of alcohol, in increased quantities, but, well, well, then nothing is likely to be good, unless it's some kind of durable klebidor with super the durable ones that drain some kind of water through special channels, this type of keys, nothing good will happen, but, well, there was more mentioned there, as far as I could understand, they are focusing on such things that there are some kind of cell phones, which, well, there are those instead of the charging ports with some kind of sensor inside, if moisture has got in there, then it is difficult to clean it, dry it, well, you throw it in a bag, a wallet, inside, and dry it in this way, but, well, it seems to me nowadays that what can be protected is already protected, in the sense that you have your iPhones, yours, which are already forgotten, those Samsungs, everything will be soon, well, you can hold one and a half meters under water for half an hour, and soon all these modern phones, at a somewhat reasonable price, where is the same thing, well, well, let's not say, that you can hold under water, but most headphones are, they will say im, rain resistant, I don't know, planchat computers are worse because of their moisture resistance, but, well, that product will be dead immediately, that product will be finished immediately, most likely if you, well, they will get soaked, it's not like that, oh, well, I got soaked here, I'll dry it, and it will be great, well, I can't imagine such speed, such electronic technology, because everyone like you I said, everyone who is protection is protected, well, everyone you cannot protect, well, sorry, then everyone is finished there, if you really soak them there, but, well, maybe someone can find a use. I don't know what I've heard about such cases when it suddenly happens, no good. The idea is to put it in a warm place, not in a hot place, just to let it slow down, but for a long time it evaporates some kind of moisture, if it suddenly got somewhere, but I think that nowadays, if the moisture got past some of those external protections, there housings and gaskets, well, then there is a cesspool, to put it in Latvian, because first of all you will have all those sensors flooded and also the service when you take it apart, you will immediately see that it has been exposed to moisture, the warranty automatically expires immediately, unless you go somewhere far away, because it is better to just try not to soak the technology, I promise that it can withstand some kind of moisture. Well, no, those technologies are too complex and there is too much, too much to lose if we measure something. Here. But, yeah, well, interesting niche. One of the latest news was the release on Sunday, when Bolt introduced the ability to call a trip with 4GPT. Here the story is already simple, 4GPT exists plugins, or plugins, where you can connect with various services and various, various, I don't know, there apps for services, and Bolt has simply built a plugin, which allows, therefore, in the chat, to simply say, there eats Bolt, I need a taxi from there to there, and then further he will be there defined flows, which will show, if, ok, I found from here to here, there are Bolts options, choose and then, probably, the call is initiated further. So, so, so, so, so, so, so, so, so, well, I don't know if anyone really needs it in practice, taking more, just like from the phone, I'll chat about it tomorrow, even though you can already do it from the computer, on the other hand, the phone is also at hand and a taxi has been called. I don't know, I think I'm just like, hey, we can, and maybe for some marketing purposes, because hardly anyone from GPT will call a taxi. Or to spend something somewhere on the wrong seniors and say, I'm sorry, I'm not correct, yes, you are right. Do you want to call a taxi back to town? Because we'll see what comes of it. What else was interesting to you? Oh, this is the USA. The USA has thought of introducing pepper spray in schools, equipping drones to neutralize the wounded. Well, this is as big as the USA. Fight Fire everything Fire. Yes, yes, that's right, that's right. That way, we would have some kind of shooting in the schools, well, but it won't happen if you have one of these weapons for each of the residents. Then it's only a matter of time that someone in your schools will do all this. And then now they are some kind of company called Mesthrill Defense, which has been founded by some of these cheesy boys who have lost their lives. have developed drones, because drones are a cool thing, now they have put some pepper sprays in there. And in the school, there is only an application, but I assume that the application is more likely not an option, how to take out, but also take the remotes. It kind of stops what can be messed up, I know, the gate console, simply by the other person talking. And then that drone flies off somewhere. I'm not sure that it works so simply and so coolly, because school is usually not an open environment of any kind, but still classrooms, doors, rooms, will get into some kind of, I don't know, the room will be filled with plants, the corridors will open, that pepper gas drone, and everyone will be so quiet. But there were such things, and there were nine schools like that, in Florida, Georgia, Colorado. Yes, they are going to equip themselves with such te drone stations, such du drones. Yes, because such a thing is also interesting. Who wrote about those Estonian unicycle policemen? Henry's. So there is such a company Rollo Robotics. A security robot on one wheel is being developed. This one, that one, that one, wide, big, also tennis, on top of which a drone is built, and there, probably, there is some kind of little lidar, with cameras of some kind, there we put three on the stalks, and the idea is that when the 360-degree computer vision, then I will be around, seeing around myself, there is some kind of recognition that the robot understands where it is, and then it can move at 30 km per hour. I guess it's not slow, it's not a terrible rocket, of course, but 30 km per hour. It's gone, I can't rush forward with my scythe. And to see this, you can only move forward slowly. But yes, then plan to offer the security robot as a subscription service next year, and then he will drive something there. What did he do? He will drive around, film and maybe curse angrily. There go away, drop your weapon. Or what do they say in such situations? But what about rollo robotics, i go they make robots again. Not the first robot company, but they also have those, as he was a starship there, or as he brags, whatever. It's been a long time since they've been heard of, if they still exist at all. Heard, we had news before... That they were moving off the campuses, yes? Yes, that moved from the US to a university campus. I don't know how much they had there, but the pike will have to chase himself, as far as he could tell from it. Well, probably, the tests are no longer interesting. They probably spend their money in this format. Because I haven't heard about the investments recently, they had attracted someone years ago, but recently I hadn't heard. Well, yes, probably, the money is spent. And as far as could be understood, at least the news that these deliveries were either super cheap or free. Well, totally incomparable to what man delivers. There's some kind of bolt, volt or wind, see what they have on that side. Yes, this is the biggest loss for the students, but there was no explanation of where they were going next and what the big plan was. Or there was, and I don't remember now. But, well, the message was, the message was, and it was borrowed for and university campus. Yes, yes. I'm looking at it now, so to put it in perspective, it's not like they got another 50 million in money in 2025. Well, well, well, how big is their company? Later, it is not a big company for them, but, well, 50 can work for a while. But in general, for them, well, they drive, but also pigaunia, because according to what people say and have seen, Estonians make all kinds of robots as well. Next, what else do we have for you? Here, something, yes, definitely worth it, because I can see that it was a well-read post and people were very excited. Then it's possible, it's on our side, well, as a machine, we know more and more. The battery manufacturer, then the German company goes under. And Apple might be to some extent to blame. Tell me more. Apples, yes, yes. Apples had stopped some kind of order for their Airpods headphones, which Varta produced. Tablets, those batteries are small? Yes, very, very, very, very small. And, and, and, and, this one here is djins, djins, djins, nails in a coffin inside the card, because now it looks like it's very tight. It is possible that there are, well, that four cases of inability to pay have been filed. I can't understand there, whether they themselves or against them have been filed, well, I don't know how, what happens. But it seems strange that the employee has already been fired, and more employees have been fired. and, well, yes, then, of course, it's all blamed on Apple, at least as far as I could tell from what was written, but, but it really seems strange to me. First of all, I can't really understand and separate the battery, like, well, like a battery, in the sense that, well, I don't know, there's AA size, 3A or something else, I know what other size they are there. This battery is from the manufacturer, as Kristaps already mentioned, car batteries, because, well, Kristaps, we already chatted for literally half a minute about this topic, so what's left? Bosch, Bosch, Exits, and all the others, if such Polkinians come there, these big accumulators in cars, but it's like this. Well, it could be so sad, because when I have changed those batteries, I think I have also chosen the varta twice, but I would like to say so, but I am not 100% sure about it. But, well, stupid, yes, well, Germany and the chemical industry are afraid, as it were, but, well, how can you hang on, very optimistic, probably directing yourself to one customer, for whom it is then easier to move to China, because that is probably where the minerals are obtained in China, in China, they probably get those minerals, China does not allow the minerals, to export further already, to export it unprocessed in this way, yes, well, then China itself produces, there they sell the batteries and the finished product circle, and the circle right there to China, right there, right there in China, they produce locally, no, they now somewhere more towards India are the superiors, they know where, but it doesn't matter, they produce right there, from, of course, no one has to bring those batteries, no one has Germans, pay German wages, no one has anything to leave, a German from China leaves for a bubble, but that's pretty much, I think, that's the way it is, well, it's strange that the German wants to take it and they dig into it, but, well, an optimistic view only in one direction, since the horse slaps it on top and leaves. Because there is nothing rosy here either. Meanwhile, I spoke with Saha Hermes, and he says that Intership has between 450 and 550 employees, so it's not like it's a very big company, and it's not like it's a very small company. And yes, and as the last round of funding, they have had 50 million in October 25, before that they had 90 million in 24, because, well, they burn money. In total, she has tied up more than, well, around 300 million dollars in 9 rands. Because that money burns. Meanwhile, Maskas has launched the X Money service in America. So X is what Twitter is. And, well, it's just that he develops the idea that X should be a so-called Super App, in which you have some, I don't know, there are chats, there are some, payment is also integrated, and now it's just going forward step by step. And it's not directly relevant for us yet, but, well, when it comes to us sooner or later. It's similar to, for example, Samsung also released the Galaxy Card, also in the US, I think, initially. Similarly, Apple also has an Apple Card. So, it was not easy for Apple, one bank cooperated with them there, they realized that something was probably not going well, and then something was not going to happen. Wait, since they changed the bank, will try this service again now. Because it is also a trend that we can take into account and see, maybe someday it will all be more widespread. Yes, and Xa premium and premium plus versions are available for subscribers. US for now. Here, who else is staring at you like that from the news? About those handles, electric sliding ones. Did we tell you? I don't know what to say there. I just have an opinion. Go away. Because I'm like that, maybe, as we already talked about here, that people are old and less observant, but I have to say that the couple of times when there was a Tesla, or a taxi, or there was a private pick-up, or something like that, I'm already just chivalrous, nothing, but there's a chat, because they're on the sidelines. You know how to get them out by the handle, it's not always that ready to strike. You know what to do there, to wait there for a moment when that handle sticks out. And that's just one manufacturer. Each producer may have a different algorithm of what to do, what to approach, what to press, what not to press, what to wave, and what to expect or not to expect. and then I completely in this context, which I am with my very minimal experience, well, it can be based on my minimal life experience, that yes, those handles that slip in and disappear everywhere, can be decisive in that moment, that even if you have to save people's lives, that the car is stuck somewhere, has fallen, overturned, will start to bend, well there are a whole bunch of people with questions about this. Here, well, they don't bother at all about all those everyday trifles, when, I don't know, there. I can't even imagine that you have to put something inside the car, you have to keep your hands busy. Well, you can philosophize endlessly about this, if you think about it a bit, but it also seems to me that the same is often the case with us. I've never owned, let's say, a Subaru or any BMW coupe, which could be the one where you can open the door, only when it bends a little, well, when you have a door without a window on these edges, when you have bare glass, it comes out, which goes down for a moment, and then you can only open the door, like for example, when you have everything stuck, how does it all work, and the same I would also like to apply to these here for the handles, then you need, I don't know, a heated garage or something like that. Well, because at least for me, at a house where there is humidity, quite noticeable in the winter, it tends to be that yes, you have to do a lot of work. If you know there's going to be frost, that there's going to be, I don't know, that freezing stuff or something like that, that you have to go outside and put on that silicone blower or silicone grease, and, well, so that the door doesn't freeze on one side, for example, the one that faces the field, not the house, you used to freeze it like this, but what about the roof holders and the sliding glass, already mentioned, well, I I don't know how an old person says this about boomers, coupes and about Subarus, Imprezas, or old ones. Because such things are already prohibited in China. Yes, yes, the Chinese are forbidding, and also, and, yes, and I think it's all these things where you have to get in or out of the car, that it's still quite important, and how it freezes as well, do the normal handles also get stuck, I don't know, I don't know, even for those who, I don't know, drive in and out ten times a day, where small, ugly electric motors, Kristaps himself knows how he can't charge, let's say, his car, if there's also one blocking motor that's broken into butter. There was a comment on Facebook, I saw a comment where the problem was, then the net was broken, and they are trying to break the glass in some car. It's not at all, it's that simple. Because it's not really that simple. If you don't have a rock or something with a sharp, glassy end, it's not easy to get through. With a fist you can't, with a leg you can't endure so easily either. And it is in some way, for example, the normal situation, against the mayor, some kind of crisis situation, something is on fire there, they are already trying to do it, there literally in a minute, it is not easy to do. Even the side windows, which are not usually covered with films. Yes, yes, it was here this week as well, I think there was some sort of vigil where the police caught them. They slammed on the windows, and since nothing could be opened, the car just shuts down. Exactly not. Yes. Here, since, yes, I think that we can also write about that interesting Unavotč. unavotč.com Who wrote? Was it written there or not? wrote there? My, my. Yours, yes. Told me, what is this local clock interesting, what is he good at? Correctable local clock. What does that mean? Sports watch. A sports watch for anyone. Everything can be replaced there, as far as a normal watch could be understood. You can change the straps there, and that's all, but there was an article, at least it was shown, that you can change everything with the body screen, change it, you can change the battery. Of course, the straps also seem too precise, it was not written whether the main board itself can be changed or what. The idea is a repairable, easy-to-use, power-synchronized, reasonably cheap sports watch. I said the rosback charge. Maybe I don't know. I said now. Yes, but, but, but. All this charging led to the fact that the device is considered moisture resistant. There was some kind of IPX5 or 5X, I don't know which one is with moisture. That first parameter. But, but, but. As far as I could understand, the manufacturers themselves also say that there will be moisture resistance just so that you can sweat and run in light rain, but you must not swim. What I think it is, well, I would say that it is a disproportionate loss for a sports watch, compared to the fact that you can also replace or improve it. Yes, yes, yes, yes, yes. Of course. Batteries do run out on a lot of devices, but, well, yeah, well, is that, is that a reason not to be able to go in for a swim with that watch, because I feel like all, all, all, other sports watches are just the opposite. the same Garmin Fenix ​​since the eighth generation have some of those tricky physical buttons that don't go through the case. There is no direct contact between this button and the internal electronics. There is some kind of metal between the layers. I don't know, I can't remember off the top of my head what was there. There was some kind of metal interlayer, and that button presses not on the electronics. Therefore, you have the possibility that the seals will dry out and water will get inside, but on the contrary, you have a proper metal casing, which some kind of, I don't know, microelectric signal passes through. I really don't know what the situation is, but with these new Fenixes, I think you could really dive 40 or 50 meters with scuba. It's not the kind of theoretical writing boxes, but you could actually dive with these watches, which I think is the case. Ok, well, you don't need it every day, maybe you don't need it at all, but that is, if you go for a swim in the slightly cloudy Baltic Sea, or even in the Red Sea, where there is a lot of salt, then it does not damage your watch in any way. With this supposedly repairable watch, I don't know, you're participating in some kind of adventure competition, which includes mud, splashes, and swimming, I don't know, some kind of triathlon or something like that. Ask, who needs one? I thought it was stupid, and the wrong direction has been saved, not saved, but there is enough to fix it, but the water resistance of such a device is a must have. In general, the idea is of course interesting, and that thread does not look ugly, and also its interface, as far as you can see, in those materials, the application of the clock itself, maybe there is still something to get, but the clock looks ok. But you know what worries me? That company is so frivolous. I see he has 2 to 10 employees on LinkedIn, somewhere around Edinburgh. It seems from the video that it is a real product, but somehow I have a lot of doubts that, for example, well, you bought that watch, how much did he pay there, 240 euros, well 250 euros, roughly speaking, that is not a lot. and you used it, and, well, well, maybe in a year or two that device will work. There is a very high probability that after those two years that company will no longer exist. You'll need a thong of some sort, well, hren, you'll find it. Was there any standard size. And maybe even a fairly standard size. But in the sense that I'm very concerned that that company just might not exist after those two years. and what do you do if you don't have a battery to buy to replace, for example. Because now they also have an accessory on their website. In the accessories section, the battery is coming soon. Replacement display coming soon. I don't believe this company will last long. Unless you need funding and figure out some way to make money. Some Fairphone, for the time being maybe still available. It is difficult for them to go. Fairphones, there was a rumor somewhere that they will soon have a new model of the phone, but there will probably not be some big version, but some Fairphone 6 Plus. If the front one we tested was like that, minus the corrections, of course, which is the top, everything else was the same. Then we'll see what happens with that new model. But in any case, we will also continue to write about such te fif, unavochi-like poems, because it is something interesting, I think. It was also insanely crazy to read the news, which was published very late in our country, that the same hacker, who attacked the Latvian state when he was a week or two ago, also broke into Romania and deleted the Cadastre database. And there were also some analysts who discovered that it is some hacker with the pseudonym by to bridge, which turns out to be some Algerian Zakarias Mahjuba from Algeria. Because it doesn't matter who he is or where he's from. It's for the police, it's not important for us, but it looks like he went to work for all kinds of state institutions, and there, I think, he was active, as far as I read in Sweden, and in other countries, directly to the state institutions. Well, just normal. There's data you don't want to lose. Accordingly, money can be extorted from them, because here it was such a real business case. Pay with aga, and then I might return the data. But as we all know well, terrorists are not negotiated. Accordingly, even if you pay such a scammer, it is not to say that he will return the data. Well, already the key to decrypt the encrypted data. And, it's not to say that he hasn't stayed in the systems somewhere, and after a while he won't show up again with the same offer to make a payment in quotes so that everything works as before. But it was a very well-read message. Again, yes. Well, the national forests of Latvia are very long. I don't know about him at all. What was there in the hunters' registers, and, and, and, and, and, and what was there, I don't know, there in the clearing, or there, I don't know, who couldn't come to the port, inside, or vansins. Some public systems, they really start to return, I think, only last week. Exactly this TLVM Geo was written somewhere, yes, only last week there was, what is it a month, something already in the circle, well, everything was brought there, it is abnormally happening. Well, yes, if there is that backup, I don't know how it happens, but, well, it looked like there was more. As far as I understood, there is no story about the backup, everything was simply brought there so that some systems were put together there, built from scratch. It doesn't take that long to find a backup, it usually takes a long time, since everything has been brought down to the point where you can no longer use these systems safely, or you can't use them technically at all. Well, yeah, I had one moment where I was like, hmm, what was that? I won't say the exact date, but it was, yes, about three weeks after the attack was announced, I needed a ditch, then the knowledge that the land reclamation register would be put on top of these open street folders was not there. Because it took them a long time to get there. I didn't, I recently looked to see if they've updated. Something was restored, something seems still. Oh, there I was looking, the Latvian state forest, you are the resting place in nature. Yes, it has been restored. It's backwards. Ah, Ah, Ah, Ah, Ah. LVMG. We were hot in Nester. The text was updated, but before there was, if I remember correctly, and now it is not certain, there is a big red thumb in the middle, there were also pictures there, or one picture from that place, from these resting places, which are already well arranged. Now there, or, it was, I looked, about a week ago, a week ago, and letters for a couple of days. It wasn't yet, these pictures from the rest areas, hadn't come back yet. The list of places of rest was, they appeared on the map, information about these places of rest. It also appeared there, I clicked on each of them with my fingers, but there was no photo. It just didn't work for me, but now LVM, Geo, LVM, LV map opened for me. And I see, finally, some therapeutic experiences. Something like that rises up, well it's positive. Palace of Light. Palace of Light, yes. I was there yesterday, not yesterday, but this week I was interviewed by the inbanks, and they are physically in the office. He has those sheds at the gate of the Palace of Light, where they have built its solar panel. It is unusual to see it in Latvia. Abroad is therefore in some Spain, other countries. It is optional for solar panels, but canopies for different floors. Well, it's a normal thing, because those cars are simply exposed to the sun. It was unusual to see that there is something like that in Latvia as well, but I think that's where they put Vesolo's courage, and that's where the makani give them too. have you seen You've seen Dabaja, yes? I have seen, yes. Yes, and that object will look interesting, and you can wait, sometime we pass by Mūkasols ilaeta, yes. You can't go there with a bicycle only, like on the roof. If the window is attached to your roof, it will be worse. Ok, yes. And I have a feeling that there is no altitude or even an informational sign about the altitude at the entrance. Will break the panels, that's it. I think the panels will break, those panels are standing there on the old iron legs. I think your richuk will just be shoveled off the roof. And a hole will be punched in the roof, yes. Yes, now the barrel of the planer will open, and you will be able to peer into the sky like a herring. Now you already know, there are those fashionable panoramas, all kinds of glass roofs, because the roof will be rather large and expensive. Here. Ok, of course we could talk and babble about something else, but I think we'll get to the interview part as well. Now let's see what else happens to us. I finally want to go to rest. I'm gone next week. Frankly, you're unlikely to record anything special without me. Let's be real. You try to file once. Such years ago, the trauma has remained. I'm not going next week either. I already proactively told you that I don't remember this morning or yesterday. It was so. Then I think we are dating. I probably won't be a stranger much longer either. Paz the other week something accordingly. Theater in the third week we will definitely record our beautiful props. Surely I will have something to tell. As we take a break. We had one week breaks this summer, I guess, yes? Or two one? There was already one. We didn't promise you eternal love and an episode every week. Everyone is just human. But yes, then let us know that there will be three in the third week. But there won't be next week. This class includes all the previous episodes, where there have been quite a few. Thank you, Anci, for participating in this episode. Ata. Ata. Thank you, Kristap. Bye. The manager of IMBANK in Latvia, Dainis Skrinde, has joined us for the conversation. Hi Daini. Greetings, Kristaps. So, we usually start talking on podcasts by getting to know the conversation partners better. So, in your case, as much as I have researched and as much information as I have been sent, you have been in the financial field for a long time. How many years will they be together? Yes, once upon a time. More with 20 years of experience in the financial industry. A lot. Even here in Latvia, have you also worked somewhere? Basically, it is always in Latvia, but we have been working. Those backgrounds are bank leasing companies and in principle they have been Hansa banka, then Svet banka, DnB leasing, Nordel leasing luminora project. Therefore, they have also been a part of the Baltic story and Nordel's time also a part of the Scandinavian story. Maybe what were those positions? For these cards, I can understand, and I understand for the dear listener, the scope that you have seen in your professional activity. Maybe I'm not a professional person, I'm more interested in where I was, who I worked with on what projects. It started, as I mentioned, in the days of Hans Bank. Interestingly, everywhere I've been has been part of some sort of market innovation story. For example, when I joined the study, Hansa Bank had an internet bank. Just born. For today's listeners, maybe it had a lifetime, but it also had a lifetime. Something meant that the lines of people in the branches were much longer than the capacity of the branch, meaning that people are standing outside. The first task was to introduce Latvian customers to the advantages of internet banking, and that it is also possible not to go to the bank to provide daily operations. Which years were they? I started around 2003. Ok, and then I entered the final phase of high school. But in general, when talking about those internet banks, it is right to say that it is a self-evident thing nowadays, but there are still banks that don't really like those internet banks. It's not an obvious thing really. And in my opinion, the current Svet banka is also one of those, in my personal opinion, a good example of how a modern, normal Internet bank of our side should look or function. Well, you helped implement such a project. Already then, I got into the world of music quite easily. And it must be said that in the world of liasions, it has always been on the side that is connected with the partners of cooperation. And I also had the honor to be present at such a market innovation and what can be innovated in the leasing business. You want to buy a car, you go to your leasing company and sign a leasing contract. But it wouldn't be out of place, at that time we used the opportunity for our colleagues in Norde and their innovation started with making their services more accessible, for example, in the place where the need arises, a car showroom or a tractor sales point. And then we realized that this service can be developed together with importers and producers. It was that moment, maybe someone appeared at Volkswagen Leasing's, Toyota Leasing's. And similarly, White Label produced co-products. And I'm on the side of the box operator, which probably involves more agricultural tractors, machinery, commercial vehicles. Because it was such an interesting time, where we helped the industry to innovate and the customer will always benefit from those innovations. Services become more accessible, simpler, more profitable, more convenient. And it is a joint work with different market players coming together. Listen, I have a question about the same tractor equipment, if you yourself mentioned that it was cooperation in that field. how is it Well, people tend to buy machines for private use, they tend to be in one piece for tractors and agricultural machinery? What is the percentage of cases when we simply buy everything at once from the payment, or is there still how much goes to leasing? Is there a difference in separation? Need to take more. First of all, only legal companies use industrial equipment. There is no private person. This is one segment that is already going away, because private individuals in most cases use a financial solution, companies can strengthen, use other types of financial instruments, but by nature and such 70% of all equipment is financed. A combine like that can cost half a million and the prices have definitely gone up since I was in it, but it's a big, big investment. There, financing is part of the company's own competitive ability and business plan. It is yes, one and the other is, I think, it is also a story about managing cash flows, even if you have a pile of money, you probably don't want to spend it all at once. Due to this point, we will also touch on the private persons side in the conversation. Okay, so on the internet banking side, on the leasing side, has there been anything else interesting? to expand already the segment that was perhaps less known is, of course, technology, e-commerce and consumers financing and crediting private individuals. And, well, it's been 5 years since I took the name of this wonderful company in Latvia. And that means that these 5 years, then it is those who are INBANK in Latvia? Yes. Ok, but speaking about INBANK in general. And I think that the brand and the name as such have been heard by many of us. Tell me, where does this company even come from? Hmm. Well, the roots come from Estonia and, in principle, after the crisis, the financial crisis, in 2010, ex-bankers Pridspeldoju and Jan Andresov, who are no longer in the business, decided that there was a free niche in the market, which is related to the financing of private individuals in small amounts, because at that moment such a service simply closed and the market was empty. You mentioned small amounts, that's from to how much? To 2000. That is from to. We will come to him also talking about the amounts, but that was the idea of ​​financing in the popular opinion, popularly called payment. Payment did not exist in the Baltic region and Estonia at that time. They realized that they can put together the experience that comes from banks and take out the lending of ideas from traditional banking, combine it with the current technologies, digitalization and successfully develop together with the partners that business took off. And so, when, how many years ago, was that company created here in Estonia? Officially, 2011 was still the beginning of the year. In the 14th year, it was successful in terms of business and the company decided to enter Latvia. And in 2015, it was already understood that a change in business strategy was necessary, that was the moment when it was decided when companies should become a bank. And why a bank? Therefore, to put it simply, it is clearly a matter of reputational relevance, but the most important element is also competitiveness. And competitiveness, being in the lending business, is a certain price of money for which you borrow in order to be able to ensure your economic activity. And the bank license gives the opportunity to attract deposits. And the deposit is one of the cheapest in what other countries? Because I saw, in your little page, that it is not only Latvia, not only Gaunia. Yes, we are already inbanks in five countries. The Baltics, Poland and the last market we entered was the Czech Republic. For now, we must admit that we can discover the new market, because we worked for a long time, which is the next growth market, because inbanks prove that this business model and technology can compete outside our region. But still the idea is to stay in the European Union. Has banking licenses in Europe. And it is clear that only the European market was always considered. But the geopolitical situation, the availability of money, the price of money may have delayed those plans. And we realized that operating in new markets is, first of all, very expensive, because you need huge capital, those markets are bigger than our existing ones. The other is, of course, it's time, entering from scratch. It is very expensive and long for you. Start with that brand, find the right partners, develop their business. And then, in fact, we have found Greece as the next market, where Eurobank, the largest bank in Greece, who have the capital, but will lack technology, came together. And that's where the synergies were. This will be the first market where we will form a joint venture and approach with Eurobank. And then operating on their own in the other markets? Yes. With partners of some kind, but not in such a way, do you get teeth? Yes, Inbank is represented there either as a branch or as a financing company, which will be registered in Inbankais. But let's take a step back to understand why such a large, in English, established bank might need you. What do you bring to the table in such collaborations? Yes, this is a matter of personal ambition and parunapu technologists. We have to admit that in the Baltics we are a small market and we are able to quickly introduce and test various types of technologies that are constantly developing. This is the advantage that Baltics actually have in quickly scaling and testing things that are much, much more complicated in larger markets. It is clear that at one point there is perhaps a lack of credibility to say whether it is really the case that there is nothing equivalent in those markets, or whether our competitive edge is really as good as it might seem to us. McKinsey was also attracted, so the fact that I knew very well, you are a consultant, which confirmed in cooperation with us that we have a huge potential. And then, accordingly, in the form of negotiations, Eurobank is not the only one with whom the negotiations took place and are taking place, but they crystallized there quite quickly. It's easier for them to take our technology than try to build something of their own from scratch, because big banks have that IT legacy. It is very, very difficult to change, to build such an infrastructure, to make it so complicated. And it is both expensive and slow to modify or create something new. And it happens very often that companies park one financial technology company, either the technology or the company itself, and those M&A stories are global and enough for Europe. In this case, we were not for sale, our ambition is to grow to become the European leader. For the players of this segment, this is part of our vision and the future of the IP is already stories. I hope it succeeds, that's why I already think that it can also serve as a good example in other markets somewhere, we got stuck in Greece with such and such a bank and it did so legitimately to give you further paronas. Since Gaulevis is boasting about next year's Latvia, the Baltics and how we look to the same Europe, for example, about the spread of e-commerce in Latvia in general. What are your observations, what statistics do you know? I really already we buy things online. I may be confused by our prism, because the number of people at Leiter, which is ours, will pay later, the solution, whether it is due for payment or not at Leiter, which we can also talk about, separately is our core business, why imbanka was born, after it exists, and it is already continuing with them. We are such an integral part of e-commerce. And to this day, it is hard to imagine an e-commerce company that does not offer its customers another payment option. Why? I can start from the other side of such a statement, and when today there is such a standard, the market standard, that the customer expects the possibility to pay in the online store with a bank link, with a credit card, debit card, Apple Pay, Google Pay, and the pay later solution is another payment method that the customer himself expects. It is also a question of competitiveness between companies, whether it is a physical store or e-commerce. In our case, that segment of e-commerce is similarly developing e-commerce in its essence. It is clear that after the COVID crisis e-commerce had a huge growth, also in our case we see that its proportion of e-commerce was 15%, 20% after COVID was an exponential growth. To date, we see that its trend, like e-commerce, will stabilize, the growth rate is less. We must admit, if we look at the Baltics, then in Latvia the e-commerce channel is around 50%, it can jump there with 55%, BELOW 50%, in Estonia it is higher, in Estonia around 60% and 65% is an e-commerce component, which again correlates with it even with how private individuals tend to shop. Lithuania, on the other hand, I must admit that its share is a little less. In Lithuania, customers of face-to-face retail networks dominate, and this also applies to regions, to such retail chains, stores, people like and appreciate the opportunity to go and not only look at the counter in person, but also make a decision about the purchase there in person. But if it's a stupid question, you can sort it out in person, pay it off, this is also possible, it's not just a story about e-commerce. I have also seen this advertisement flyer on the counters in stores. How many marketing constraints allow you to do that, but obviously, this is part of a customer outreach story that I can share later. But of course the service is available, we call it omnichannel. If that cooperation partner wants to implement this service, it can be done both in person and in the online store. For attendance, our partner most often uses the partner portal, where the employee is able to score by minimally entering information about the client in the web system. What does it mean when a client comes in person, if you come, then there are two options. Either the documents first identify you, then the law provides for it, and your data, even your personal data, is entered into the system with your consent and scoring takes place. Or a face-to-face store for you nowadays, as technologists develop, you get a link to your phone that basically duplicates the e-commerce path where you authenticate yourself, confirm the transaction yourself and sign the contract. Because you are still in a face-to-face store, but in fact the flow is like the flow of an online store. In the online store, there is also a very simple standard platform, most often partners use plug-ins, which can be installed anywhere by the operator. Larger partners also tend to choose more complex integrations, but it is still quite simple, in principle such an e-mail, API redirect, where the customer chooses to buy at the checkout, is redirected to our flow, authenticates, confirms, rewrites, the customer returns to the online store and goes to his checkout. What does this mean and what technology can give and why InBank has always had to talk to technology, because it all has to happen quickly. Today, the customer is not ready to wait for the rimbulita, which rotates for minutes, the minutes are already over. Hence the delays. Within 30 seconds, the client goes through their own flowm. On our side, you can imagine what technologies are happening in the back end. You have to be compliant, you have to have a screening, you have to have a credit decision, you have to have models, you have to have a contract, an underwriting. That machine, we already call the conversion machine, which has been built, if you divide it into one, 24 hours, more than one contract is created every minute at the moment. And is able to think, that is, taking, you can 4 hours overnight in this process or from the law, or it does not happen with, did not park overnight. Today is 111%. You can imagine what kind of machine is running in the back end, because there are a lot of transactions, because it actually costs the choir business, which actually means that it is small, relatively small amounts of future purchases, repeat purchases, and that is why this tool is so important for our partners, because it is a sales force, both to attract customers, to attract and to keep retentions and calves. It is in general and coming, not only for e-commerce, but for face-to-face work. As in the old days, when the service itself pays off, it's nothing new. There was definitely more in the back end, if there was manual work in the back office, all those checks were there. Now it's all, well, a lot more automated and faster. It used to be basically manual work and Excel and macros helped. Today, of course, these are automated systems and processes. Still selecting, back to it, then in Latvia, Lithuania, Estonia we have a plus, minus, from half of the purchases, since there is e-commerce in that channel. What do we think of the same old Europe? It seems that there are bigger markets, but their adoption has not always progressed so rapidly, at least in my experience. Yes, but, well, we have to admit that after the time of Covid, even the old Europe has recovered and the boom of e-commerce was not only in our region, but globally, and including in Europe and also in our competing markets, they have actually helped the industry to develop a lot. It's the same with Klarna, in Europe with, well, we already found out what is or isn't with Leytar, before that we were similar, but we just call it interest-free, now everyone knows the name, is it not with Leytar, which has helped those startopathic players, Klarna, the company and others to develop their industry, because these markets, such crises or such cases when something gets tired and does not go according to the standard scenario, help to innovate. It's an opportunity, time, for someone the crisis, for someone it's an opportunity, you need to use it. Well, what I wanted to hear was, yeah, that it was kind of a cool seat for some kind of innovation for the new ones, and that's what you've been using. Now maybe give a little bit of a perspective, what are those installments, is it one specific service, is there also some kind of division, what maybe differences, well, at such a high level it is brought out through. Yes, well, to understand, maybe, because there are different, different interpretations, different slangs and words, but with the pay later services under it, two products pay more than the truth. One is the classic installments that have been around for a very long time. What is installment? The payment allows the customer to finance the product or service in reality, which we can talk about later on in terms of trends. When choosing your, say, payment schedule, you should divide the payment into parts. The first payment is usually after one month. And the customer pays for this service usually in the form of interest or various commissions, which lead to such an overpayment given to the people. The second service, which we call interest-free or bai no pi later, is in the offing. It is a very similar scenario, the customer chooses a product or service, the partner offers at the point of sale, face-to-face or in e-commerce, as we speak, to divide it into three parts, for example, and the customer is not overcharged. As an example, the TV costs 300 euros, the customer divides it into three parts, the customer pays 100, 100, 100. Immediately the logical question. Absolutely. What was there for me to talk about, but how interest-free, where is the business, how does it work? So where is the business? And this is absolutely no secret. In this case, for this product, the service provider pays, if the merchant, we provide in this case inbank or a similar market player, but the fee for this transaction is paid by the merchant. Objectively, you will be wondering, why would a merchant do such a thing? As you answered earlier, because you have attracted this customer with this service, who otherwise might not have a sauna TV or a cheaper TV would be a sauna? That's right, this service is a powerful and essential additional tool, both a marketing and sales tool for merchants. It is also mutual competition, it is also what the customer expects from such an opportunity today. The second one should be taken more by merchants, already the payout positions are drawn up for different types of services, also clear acceptance of money, this is the cost to the partner. Credit card servicing is also a payment to the partner and this is another repayment method where the partner has already priced in their business model. Yes, it is logical. Okay, so you say that there are two payment options in this case, and therefore it is an interest-free payment, so how long has it been on the market in Latvia? But have you heard them yet? I would like to say that there will always be a parallel. It is clear that this affects the development of such a market, the more partners use, they learn from each other, they compete with each other and ultimately the customer, eventually the one who determines the temperature of the market. The customer buys when there is, or waits when there is only a payment. We also see a market divergence. They talked about the Baltic States, so isn't it possible that such a share of the market is also there? In Latvia, the Baltic is the highest. Classic installment, where the customer pays for this service, has a larger share in Estonia. There are different types of explanations for this, the competition between market players. At one point in Latvia, it was like a standard, when everyone expected this service to be available. Telecommunication companies have greatly developed this perception, i.e. the expectation that the payment of the phone should be interest-free. It must be recognized that the market has also changed, because basically the transaction fees paid by the partner go hand in hand with the price of money, the market price, and at the moment when the price of money was cheaper, the partner could afford more of these services in his business, as trends changed and the price of money increased. It is also clear that the fee for partners for this service has increased. As the partner tries to balance. Isn't it correct to believe that by and large their spread is determined directly by your side, so the providers, traders, because end users, just give him one pipe, so what, it's there interest-free, or with interest, because in the case of interest-free, it's also included in the price. I can't be sure how good a sauna is already? In a sense, we are one of the elements that determine the price of this service, of course. Okay. Even before we get into the details further, let's say, in your performance, for this service, preferences, such an end customer, such a private person, went to a store or an online store of some sort. Why should he choose? We clearly know why the customer chooses. Maybe a minute ago, it was also interesting for us to look at the market data, and last year we compiled our cantar survey and came to two interesting ones, there were people, maybe a point, but two that remain in my mind. One is that in Latvia, every fourth resident of Latvia has used the pay later service in the last three years. And the second interesting thing is that almost 70% of customers believe that such a service is available at the point of sale, they do not choose the service they use. It is like a quality standard for services, if the merchant offers such a service, then in general, it is good. These were the two things why the customer chooses, because it is convenient, because the consumer, by its very nature, tends to spend. And then what are the alternatives in the lending business? If we look, one is a classic consumer loan that you need money, this product is a loan, a little different, this product is a loan to finance the specific need, because we see that it is a healthier business for the customer as well, that you don't just take money and spend it somewhere, everywhere, but when you are selective, you buy a specific television or a specific phone and you don't borrow, maybe on your own sense, they even create a lot for themselves. The second is that it is convenient, one likes to subordinate one's expenses to the puff of money that you mentioned earlier. And it's a trend that various studies in Europe create, which maybe overturns that one myth, when only those customers who can't afford to get serious against you use the pain. In fact, the opposite is true. In fact, the opposite is true. And this is what the data shows, the higher the income of the client, the greater the probability that the client consumed a financial product of various types. Because it is about and around madness. In fact, the data shows, and we were also interested in what the customer profile is, so that in this type of discussion we can talk not about some feelings or prejudices, but really about the data. These data show, they are Latvian data, but they are very similar in the other Baltic countries as well, when more than 60% of customers who use installments with income, well above the average in Latvia. More than 20% high-income customers. Because this overturns the fact that this product is only necessary for those who cannot afford it. This is not the so-called affordability, always, of course, in individual cases, it is also about that, but in fact, and this is what the data from our dealers also proves, it is about convenience. It is more convenient for the client to arrange the edition for his cash flow. There are unplanned purchases, seasonality, because in our business we also see what those peaks are. Similar to dawn, our peak is back to school, and our peak is Christmas sales. Those are the peaks for which we are actively preparing together with our partners. Speaking of peaks, how much higher is the number of processed transactions in these peaks compared to the average baseline, so to speak. Those big peaks are? The first thing we always count among ourselves in the Baltics is Black Fridays. And we always there, when I remember five years ago, we came, I said, Black Friday does not exist in Latvia, there we can of course go, what the customer expects against reality, maybe what the market, but Estonia has always been about and around Black Friday. For them, let's say, in a given week, they can grow dicotyledons and tricotyledons like this one. In Latvia, we observe such a petani plus 40% compared to such a normal week. But are they already growing up every year? Isn't it? Growing, but maybe not significantly. The next one is, let's say, December is usually like two months together for us. Because essential. And, of course, we also see the partner's campaigns being activated in back to school. It is such a hot time for our sales teams for marketing to administer all the needs and ideas that the partner wants at that moment, starting with the idea of ​​products, pricing, ending with marketing, materials, mailings, because we are also in everyday with B2B marketing to help cooperate and understand how we can support the partner, because in fact, the daily sales department has them on how we can help the partner by selling more. Is there any difference between the profiles of men and women? No, very, very sympathetically. Age categories? A very good question, we also made an analysis with age, analyzes because there was also why I did it, because at one point when we come across different types of conversations, someone gives an answer, but, well, that's not the case, it's already some kind of solution for young people. Then I said, I don't think so, we made an analysis, actually the answer with all age groups. Clearly, the economically active age group jumped more, but, well, those pies are very, very, very visible in all age categories, people are ready to invest in their well-being. Because this service is not only about and around the product. This service is also about services, and here we can talk about the trends where it develops, because the payment, in principle, arose from such a topov demains. Today, if a customer decided to buy a new phone, the first thing they think about or consider is probably to split the payment into installments. Similarly, the furniture segment has also developed maisemic goods, but its trend is changing over the years to other types of categories. We internally divide those partners, because each partner has some unifying patterns, and together, if vertical, has some unifying patterns. For example, gardening, as it is Latvian, a segment of gardening, is very, very short. But we see that installments are very common, because when the grass starts to grow, everyone realizes that they need trimmers, or lawnmowers, tractors, robots, of course, which is the current trend, then people went crazy. And this is such a peak for marketers, and we also have to have products, campaigns, everything has to work, everything has to be painted, marketing materials, and then two, three months, and the price drops significantly. Various types of hobby things, for example, starting from photo ops, ending with guitar, music centers. Certainly, a developing trend is travel services, for example, the business also understands that there are requests from those customers, they have to be managed, and it is also, as I mentioned here, competition among themselves, but we have some partners who have proven that this service works successfully. The customer divides his planned trip into parts. Various types of service medicine. there is definitely something that will develop even faster, today this service has not yet been brought to life, maybe the service providers themselves are slower to accumulate for the needs of the market, but they are individually smaller. For example, we have an eye surgery partner. It must be recognized that every fourth or every third customer chooses to divide payments into parts. How much does the average eye surgery cost there? About a thousand to two. Teething comes to mind, could it be something exactly? Yes, a lot of partners, but maybe that segment is saturated there, because, you see, we were touched by an innovation at one point, if the time allowed, when some unplanned event occurs, when the market does not develop as it should. It's teething, maybe to say it out loud, but maybe a crisis is needed, right now the record is full. The implementation of those services may not be so fast, perhaps as much as the potential is. There, however, the Lithuanian market proves that klinígs develops much faster with the introduction of this service. In Latvia, it is perhaps slower in the herbal medicine segment of our partners, it is included, it is mentioned in dentistry, prosthetics, dental prosthetics, where the check amounts are perhaps higher, because this is another tool that helps those service providers to increase the average check amount. Because from the business side, there is little, there is a way to balance that time. You have time capacity, as you say average check amount, similar to in commerce. You said that the upper limit for these transactions is 2.5 thousand? No. Not? In essence, the installment product starts at 75 euros and goes up to 10 thousand. And then there is the next question, which I often encounter with those concerned, what is the average amount, because especially when meeting with new partners who do not use it yet, they think that the payment is only for large purchases where the client cannot afford to buy immediately. And those data show that the average check amount is 390 euros. It is across all categories, since the amounts are different in different categories. And what I say, if the service will start from 75 and is up to 10 thousand and average 390, in fact, how many transactions take place even lower. And this confirms once again, this is not about the fact that the client cannot afford it, this is about convenience. And it is clear whether it is a mistake or not, the product has contributed to the reduction of the average amount of the check, because the person is free, there is no overpayment, he divides it into 3 parts, 6 parts. Often it's not even about splitting. We have a product that is pay next month, pay after month. Works very well, for example, in the clothing segment. You will be surprised, in the segment of clothing payment, but it is a reality. have partners who successfully develop it. There is another problem of e-commerce, the trouble and pain is that the customer has the option of refusal, the customer takes five things, returns three, also when developing technologies on our side, all this must be built in the backend. This is actually where a large part of our investment goes, so that we can be a part of its routine and patterns with our business, integrating with the partner, it is already a reality. Customers buy, order, send back, and on our side, the contract must also be viable, which will support it. It wasn't like that in our childhood. You saved for middle age, and then you bought when something big was available. Ok, well, then those trends are also changing. The number of payment divisions, the number of parts, as you mentioned, maybe one next, next salary, let's say that. how many peaks are there, how many can be divided, what does it depend on, and maybe there is some kind of average that people usually, I don't know, six months, for example. It should be noted that if we are talking about Baināpēlejter, which is an interest-free client, and there the deadlines are always short. Three months is such an absolute standard for Turkusha. Why? Therefore, when I offered interest-free for a longer term, the fees for partners increased significantly. Yes, as long as the partner says, ok, it is no longer beneficial for me, and probably not necessary either. But if we look at such a classic down payment, the product starts from those three to 72 months. And again, it's not, maybe it's not always the fact that when the customer takes the televisions, he has expected that he will pay for them for 72 months. This is about convenience, it would be a small monthly payment, which is comfortable, and then the customer has the option at which point to redeem before the deadline. And the law in Latvia allows the customer to redeem the consumer credit before the due date without any extra charge. Installments work in a similar way. This claim is that the client can start receiving it for a longer term. But if we look at their real average, it takes about 18 months to pay it off. And those prepayment percentages are many cases? Yes, in the case of installments, most often clients take 24 months, 36 months, and then all those long contracts are usually paid before the due date. Because the goal was to take less monthly payments, and then pay back faster when it's convenient. Well, as we know, debt is not a brother. This has also been expressed in Latvia. Okay, but now maybe about the same thing, that flow, from all that, all that flow, how it works. And for example, in the internet store we found, well, what did we find, motorcycle equipment, so a motorcycle jacket, motorcycle pants, that normal complex, then after that we would pay, I don't know, a thousand, and we choose a little at the time of payment, you simply pay this service, then those, then how it works. Yes, I might tell, and let's take the classic e-commerce environment. What starts with the payment is, well, at one point we touched on visibility, that the customer must have information that such a service is available, and nowadays the customer, scrolling through the categories, chooses, for example, that charming helmet, he already sees the price, and he sees the monthly payment, what if. In principle, the monthly payment is already shown to the customer. Will show that 600 euros is worth it, well, maybe not this year, but if we show it. 10 euros per month, for example. Yes, ok. Okay. What happens in the distance, the customer, the technology is integrated in such a way that initially they see the monthly payment, then we are already integrated into it at the checkout, pick up the item at the checkout, and most often what happens, and it works, the payment is magical, that the customer, the rest of the senses, the monthly payment, he takes, ok, but I don't have the tools, I don't have the tools, maybe even additional equipment, and a very strong element of the seed in it in e-commerce itself, basically without doing anything. If in a face-to-face store, it is the type of seller that you sow, in e-commerce it happens naturally, through a monthly payment. So, basically, in the shopping round, you put all those items together, and when you go out, the receipt and the payment method appear. Bank links, I mentioned, they card, Google Pay, Apple Pay, and in our case, inbank payment appears, either standard payment, or if the partner provides it, then the bai is not at Lejtar. And that's also what you mentioned earlier, that it increases from their average purchase, their price, the price of their baskets, which already once again sympathizes with the sellers. OK, then we choose, we for example pay this, solve, press, click, what happens next. It happens further, the client most often, because the integrations would be different, but from big partners maybe there are such deep, full-ape integrations, but most often there is a redirection to our so-called e-pass flow, where the client, A, is identified, Smart ID, e-signature, e-ID in Latvia, whether it is not used or not, but the client of digital Riga is authenticated. the client enters information about himself, the personal code, the client ensures the concentration of the law, whether you are a politically important person, is additionally asked, and in the back-end at the moment when you give consent to your scoring, this happens, the magic of it is the miracle that has been built on our side in the back-end. You are screened both in the databases established by the law, and additionally in the credit risk scoring base established by us, and our internal model is used, which basically makes a decision in seconds. Yes or no? But this is such an interesting topic, then you mentioned when there are some databases, like that, how much can you say, because again from the client, every point flows, blacker the tail somewhere with you, but maybe tell a little about what parameters are checked and such parameters that users can understand in their head. Maybe I won't tell the whole story and I shouldn't, but the law says that first of all we have to check you in at least two registers, which are credit information bureaus and credit bureaus. We need to verify your income, whether you have been truthful. The state serves them, maybe even VSA. We need to verify your creditworthiness. The additional credit registers of the Bank of Latvia go further. Other types of registries, such as the quality of paid for you, I may not go into depth elsewhere, but I will say, I will say, several registries are used that are available. In each country, they may be different, perhaps the least registers from the law and opinions are available in Estonia, because eventually we have to stipulate two things. One is the statutory assessment requirements, the minimum, the other is our own internally determined and developed over time, as well as the modalities that help determine and screen and make the right decision. The overdue decision in this case is more based on our part, so that we do not give a positive decision to the client where there is a higher probability when a payment delay could occur. Our trick in this case is not to create a situation where the client starts to be late. It is one so that the customer can afford, and the other is the segment that has a higher probability. Mathematically speaking, likelihood, probability of default, which is not our goal in this case. Because so fundamentally, how do you want more successful deals? Accordingly. Successful transactions. In that sense, when it comes to checking, the customer has no interest, only a matter of risk management. So the entrance to that black box, then there is customer XYZ, the amount is like this, and the answer is yes or no, or more nuanced? Installment business, since most cases are smaller amounts. We don't have time, if the partner is not ready, that we turn on some kind of manual evaluation. There are cases when it is easier to say no, but there are cases when we need to conduct a more in-depth evaluation, both in cases defined by law or in cases defined by us. Maybe cases when the client is asked for information about income in the account, income and expenses. This is also no longer the past, where the customer sent some of his account statements. Extracts. Open Banking has helped to develop here that when customers give their consent in the same flow, this information is screened in their account. This is necessary in some cases for larger amounts, car loans or consumer loans. But again from the customer's point of view. Then, for example, he picked up a big basket with all kinds of equipment and the answer is no. But definitely for the customer, well, no, wait, maybe less basket will go through me and he can try again, if he gets stuck, or how does it work in practice? Maybe also... Because they didn't know how much you liked. Yes, such a situation often exists, but very, very little installment business, again, since the amounts are on average, I said, on average, I said, on average, checks of 390 amounts, there is most often a question of who is to blame. In larger amounts and other types of products, there is usually an evaluation of this supplement, but there we also transparently tell the client, very widely distributed, for example, in the car lending business, that the client will view a car for 20 thousand, but the answer is, after evaluating the supplement, the maximum limit, we have, for example, 10 or 15 for the client to choose. Do I increase my participation, or do I maybe look at the car more? You see, and by answering him like this, with a specific number or range, you increase the likelihood that he will buy that car, instead of going to the Daugava in a panic. We also have installments in the business, it may not work 100%, but we try to work and develop what you see now, the maximum limit brings in, or I bought 500 euros, but often the client is interested in receiving information, but I could also afford more, which leads me to take care of it in this session or the next session, maybe also some additional purchase. It is like that. In the way of innovation, this already requires investments in business development as well. And yes, it is also to some extent regulated by legislation, what can be offered, what cannot be offered. Yes, of course, we are strictly regulated. That's probably good. How long should the answer be? You have certain internal, some kind of your benchmarks, how many seconds, milliseconds must be answered? A second. They are a second. internal, we are very dependent on registries. We are very dependent, for example, on the same environment. Thank God, the situation has improved, but we always looked forward to that March with such bards, even five years ago, we knew that everything would be bad for just one month. Well, the situation has already improved a lot, and we also had to create a business corner, the ones that happen if something doesn't work are the customers who we have a frejda, and the like, but basically, if the registers work, then it's all a matter of seconds, it's clear that there is some kind of allowed time frame, during which, if you don't receive a response from some register, then there are errors. And then, accordingly, we communicate to the partner that the decision cannot be made. Such cases happen, technologies tend to break down. In this case, the question is what is plan B and how do we communicate what we do in that situation. Speaking of care, if something goes to the registers, then customer service has a red flag and it's bad because there are a lot of calls, because partners need an answer and customers need to be informed. Well, yes. I assume at some stage there must be a fraud check here because where there is money there are fraudsters. Maybe tell what things are being checked. I assume that AML and KYC also apply to you if you know your customer. Well, especially you are to the bank. Yes, we have been accepted by the bank, but maybe the story is not about that. A distinction must be made between AML cases and fraud. AML is the legal obligation for us to know our customer and accordingly the actions that must be taken both when onboarding the customer and also when monitoring the portfolio. Fraud is something else. The most common scam involves data theft. The lending industry is prone to fraud activity. The Financial Industry Association, in which we are a member, has also actively participated in initiatives on how to promote, how to address, how to spread the word to society, not to fall for fraud. Of course, there are many different elements on our side that help us identify a potential trigger that it could be a fraud. Here I will deliberately not share the details of the actions that we do, but in our case, every fraudulent transaction is a potential loss. Therefore, it is an essential element in our investments, investments and team activities in monitoring and trying to predict which case could be potentially fraudulent. But does it happen in Latvia? Admittedly, it happens, and it is a loss for our business. Next question. Aren't those fraudsters, by chance, also tourist tax collectors who simply work in this market, or are they usually local fraudsters of some kind? Different most often boots grow somewhere outside, because let's face it, such a classic scam is very, very technologically advanced today. The fact that there is such an identification work in order to understand the potential ways to do it at which moment, in which flow, in which trigger. Most often. We have already seen, there is such a classic simple one, and then there are such more complex scenarios. Most often, it is related to identity theft and digital tools, where customers receive, say, an e-mail or an e-mail, for example, one of those classic ones, you have a radar socatnats. You, of course, immediately click and authenticate, and then, in parallel, basically, the fraudster tries to understand what's going on with that identity, where else can you authenticate, and tries to apply for some kind of screening or credit, and the like. It happens in parallel, and there are often things like mules that aren't even involved. In that process, that process is already authenticated with the flow in the session backup. But classically they called themselves, from abroad, nothing surprising for our industry. Our industry does not go hand in hand with all other activities. Then there is a separate segment. It should be mentioned here, if we are talking, there are some differences between countries. One difference is perhaps in the form of databases, and what is used, and what we see, where we have the opportunity to see about customers. Then one of the differences, even when it comes to this sector, we see that in Latvia there is a greater reason for refusals than it is perhaps in other Baltic countries, there in Latvia. And there is one particular paten, there maybe historically the economy has improved, maybe, where the customers have no income. And then there is the segment of people who have bad credit history. Because we can see it all in the registers, whether historically or existing clients are debtors, don't pay on time, either for credit obligations, but maybe it's also a service contract. The phone is charged, for example. For example. And here we are not talking about the segment when you forget to pay the parking ticket, which is the most often used argument for the customer. Here we we we really for regular service, non-payment. And this is one of the good reasons right away. If two elements. One is laws within the customer, income and debt ratio more recently. The second is the customer's credit history, his ratings. We see that this proportion with customers, where there are regular delays and it is sharp if the non-payers are much higher than, for example, in Lithuania and Estonia. And this segment, in turn, is very active in E-environment, E-commerce. And we see that the same customer tries with different partners, in different channels. And basically like a job. Once a week I go out and go out and skim through. And it's not just about Inbanku's story, it's definitely about Nozars' story. In hope, when you like to use Latvian expressions, when someone shoots Lodas, maybe in a similar way they try to understand that maybe they will meet somewhere. And in this case, they have one employee. Prec, service, consumer credit, simply deliberately trying to push through various types of products with competitions. It's such a lifestyle. Yes, but unfortunately the data is bad, and we see, and it's not cool, when we benchmark other countries, we see that this segment in Latvia must be recognized as larger than elsewhere. You yourself spoke about the same ability of Greece at the beginning, I also analyzed the Greek market about what you can potentially expect in that area. Maybe what does Greece look like in this regard? It is too early for me to perhaps share this information. There are no surprises, because primarily every time we look at a potential market, the availability of data is super important to us as financial technologists of the company. Registers in commemoration of the victims. In these markets, it must be admitted that the situation is quite good. This synergy formed our business model, our technologies with their market. In essence. The market is talking about the potential, what is needed, if perhaps we are just waiting for inbanking technology, which will come soon. Back to our MotoKPM purchase. We have received confirmations in the e-mail address, we can proceed with this purchase. So what happens next? The customer is most often told that everything is in order and the customer is provided with a contract, commitment agreement, which the customer familiarizes himself with and signs with the same digital auto-sign tools, Smart ID, signature or ID. And it's in the contract? So there is an amount for the big one, but the number is too low? Yes, we also always try on our side, because our business is to keep the receipt as simple as possible, so the contract is as simple as possible, as transparent and open as possible without any entanglements. And then actually at the moment of making the purchase, then I come not the first payment. The first payment will usually be in the next month, yes? So, most often, there is no down payment in the installment business. The contract says that starting with the amount, which is now a paltry 1,400 or 1,700, there should be at least a 10% down payment. In this case, it is requested whether the client can choose at this moment, the possibility that it is convenient to make the first payment with a calculator, the client of the calculator moves the wheel back and forth or enters a certain amount, and it happens in a flash. And it's still your platform? Still in our feed. At the moment when the customer approves the conditions and the contract, if the contract is signed, the contract becomes effective, and the customer is redirected back to the partners' checkout and a message appears that thanks for the purchase, the product is on its way, or you are contacted how to build the online store platform. Okay, and then further, so where can you see if the client can log in to some Inbank platform, see his contracts, statuses, make payments there, how does it work? Therefore, on our side, most often the customer exits our sales service, where the customer logs in again and sees all historical contracts, sharp contracts, schedules, payments and the like. And in addition to those customers who do not want to log in, in principle, customers receive very convenient notifications that the upcoming payment must be made. Emails? Yes, most often, yes. The mobile app is? Its platform? Let's get to the mobile app, this is such a more interesting story. And then, in principle, the notification is a convenient button, again, with technologies where customers already press a button that directs them to their internet bank, transfers can be facilitated. Because it is a dana and payment method. The customer can additionally connect a regular payment. From that perspective, its market standard has been around for years. Your question about mobile applications, why maybe I paused and smiled, maybe those who didn't see the video already. We have a story about a mobile application, clearly, it is believed that they should be simple. We also tried to build and in fact it must have been customers who managed to use him as well because they have been available for a short time. But we realized that at the moment we may not be able to provide the range of services that people expect through a mobile application. That project has basically been put on hold. Historically, we have also had credit cards in Igaonia, this business is Pimpējs, there has been a successful application that was built to negotiate a credit card. It is such a link business, it is not really scalable for them, the business model was not formed for their services. we are closing, but the application will be there. But the application is an important element. First of all, it is necessary to understand the purpose of this application. If it's just for the cases you mentioned, to see your schedules and services, we don't believe this is enough. Therefore, the customer will download and maintain one more application, in addition to all the other hundreds that on average every phone has, we realized that the application should provide something more. This is the story that the product is working on and here to come back to this story when we realize that there are many ideas. We understood that it would be better to wait and create something that exceeds people's expectations, than to provide basic things, where most likely the need to maintain the application will be greater than the use. But if I understood the enemy, what was before is pa lilam, you were like some kind of e-commerce aggregator? No, no, no. We deliberately never wanted to be an aggregator. Yes. Let's say we're also not into comparison platforms and things like that, it doesn't stick to our business model. We are individually integrated with each partner. Therefore, we do not have a website yet to look at, we are working on it. There is no such site to stop the offers of all our partners, because there are many partners in the whole group, more than 6 thousand. We also have many partners in Latvia. In order to maintain all of this, first of all, it is necessary to provide funds, investments, the second is quality, and the third is to know how to answer the question, what is the owner's question? We are not there yet. There is a lot of ambition, there are a lot of ideas, but what we have done is prioritization and at some point we have to understand what we are doing today, what tomorrow and what about tomorrow. So it will be new to wear off, but you can't say when? Yes, as far as I am concerned in all those discussions and business models, we always come to the point that the application is necessary, but today it is not a story about today and this year. Ok, about integrations with the same vendors. You have already sketched in the course of the discussion that it is most likely either a plug-in or some kind of plug-in in a specific target commercial platform that is said to be used, or more direct integrations, most notably with APIs of some kind. But maybe it was detailed a little so that if a seller, an e-commerce website owner is listening, how complicated, how long is it already, how does its integration take place? Well, plug-ins are usually already installed, from those who know how to do it, it is a matter of 230 minutes, depending on the platform. What platforms are distributed? Shopify, Magento, WooCommerce, PrestaShop, something else was very well known. Of course. And there are also partners who consciously want something different, who have their own capacity, they choose the API imposition yoke. There is nothing more complicated, such a very detailed, deep integration is basically used only by big partners who have some kind of vision for the ecosystem and the like. What we say to our partners is that we have competitions for absolutely everyone - small, medium, large. When answering the question of how easy, the answer is very, very easy and it can be done quickly. Another element, which was our business scalability, tells us that because e-commerce stores, especially small ones, often paid for PLA, it is not the primary product. The primary product is to provide money acceptance operations in general. And then, in fact, we have entered into strategic cooperation with three forced payment companies, which are Montonio, Maycomer and Peysara. Those who re-commercialize the company certainly know very well. In fact, many partners, without entering into direct cooperation with us, but entering into cooperation with them, which provide a wide range of services, can simply be enabled. Are you part of them? Yes. Okay. And a lot of partners use InBank, in fact, without even entering into direct cooperation and interaction with us, they make the enabling InBank solution by entering into a league with them. But using this, when you are integrated in Pejsar itself, the payer, then that e-commerce seller is, you mentioned earlier during the conversation that bezpacons means a non-paid seller, but then you are integrated there further. In this case, the partner agrees to the same terms as if he were with us even directly. Message partner e-commerce platform itself chooses which product option with which category. Ah, ok. This is provided already by me, and already by e-commerce with its integrations. Ok, good. But even then, even the legislation in general, we also touched on it a bit at the beginning, but what regulates your activity in Latvia in general, what laws do you comply with, and what protects not only customers, but also you, trap others? Page question that protects our. I did not think of this at all. Who protects ours? Good customers. But when thinking about customers, of course, our industry is regulated, and one can, of course, speculate a lot here, whether it is sufficiently regulated or over regulated. I probably sometimes represent their opinion when looking at other countries as well. Latvia is more regulated than other countries. It is not only with lending, but for example there is also marketing, when credit products cannot be regulated or advertised in Latvia. What has also been an element of the recent events that have been there in discussions with politicians and banks, with mortgage loans, the climbing of Eribor, and then came to the conclusion, let's take out the mortgage loan and the energy efficiency loan, but allowed in some framework, in details, but still to advertise. I have always said that such extremes are not cool, because the question is what is the purpose of any activity. If at one time there was such a political decision to ban credit advertisements, then the reason was actually that the industry was not regulated by its nature, and we were in the second ditch. customers were provided with high-priced consumer loans without regulating their affordability, suddenly the size of the word. Well, availability. It shows responsibility or the client, the sloka is generally liftable. At the moment, the regulator has clearly defined the regulation that must be evaluated at the time of lending, a certain ceiling has been imposed, roughly speaking, the difference between its equality and expense payments, or your expenses for loans, cannot exceed 40% and your income. There are more complicated provisions and various other types of nianas depending on the types of registration, but there are strict regulations that any licensed market player must follow and cannot exceed. Similarly with marketing, marketing provides what, I always say such business strategies, in my opinion it is an entry barger. First of all, if someone new enters the market, which you are not allowed to regulate your service, there has been an obstacle why the market would not come in time. The second, and it's very simple, when I impose the duty, imagine that you have the best service, or a free service, and what do you do, you want to gain a share of your market and openly talk about it, and you try to somehow bring it to the head of the customer, if to the target customer, through your messenger marketing. But the regulator says you shouldn't do that. This means that the loser is actually the main customer, because he loses the opportunity to learn about such a service. And any entry barrier always works in favor of the dry market segments, which have the largest share, because he has the opportunity to be his messenger if he takes his product and communication to the customer. Since marketing has always been a part of its regulation and when working with start-up partners, planning any kind of activities, it was always viewed from a slant. A Baltic or regional partner, we have a promo, a new model is coming, for example, for phones, we organize or launch a marketing activity, and then Latvia always says, it's not allowed, it's not allowed, it's not allowed, what are we allowed to do in Latvia at all. Then we start, except for this and that. It was always such a problem, we have created such a yoke of questions from such start-up players, why is everything so complicated for you in Latvia. The good news is actually that the industry has been heard, because here the industry also has partners who have tried to escalate this issue to the health of the industry as such. Barely a week has passed, the law on marketing restrictions has just been ratified. I may not want to go into the political sphere about it, good or bad, but a decision has been made that marketing restrictions will be softened. The reasons are the new lending regulation, the second phase. There also begins the question of what regulates us. A member state in Europe is regulated by a consumer credit regulation, which determines what the guidelines are that must be followed. Why did I minute the second part that comes in fact they focused on additional regulation of Bainopé leitäts. What has happened, in recent years, there have not always been loan transactions in Bainope, because each country may have a different interpretation of the law. It was assumed that if there is no overpayment to customers, it is interest-free. If it is short-term financing, is it really treated as a loan? This interpretation was different in different countries. This conditionally Bainopé leiuta with non-credit inventions developed very rapidly. Europe has said that this is the sector that we still want to regulate, and all member states must not only rectify, but the law must be in place by November 20 of this year. This is actually such a hot topic. In all the member countries we are also closely involved because it changes some of the way we operate, in addition to some burdens for a specific product to be followed, and we are waiting for the final details of that, in each country right now from the Baltics, Lithuania. Maybe the option is the closest. In Latvia, we are still waiting for those bad lines, or at what point someone would be ready to start a detailed discussion and confirmation. In Estonia, it looks like the government is already preparing and talking about, maybe they can postpone or postpone or introduce a transition period. Will see how it develops. Why did I perhaps say or touch on it, because it will affect the industry in the Baltics and Latvia as well, because it affects the telecommunications company. But did you already know that they will change? The business is big, and telecommunications companies own 70% of the telephone market. Can imagine what the bubble is like and the industry will change. Very interesting data came from the Central Bank of Lithuania, which made and ruled the demand that you provide some kind of market impact analysis. The Central Bank of Lithuania is not mistaken, then those data were telling that about 40% of private individuals will be affected in such a way that if previously he could get a customer conditionally, or not available, or at a telecommunications company, then taking into account data modeling income expenses, those customers could not agree if they have a refusal. and then the client is ok, but the phone is already such a commodity today that it is a super important purchase for you. And again, as a result of the discussion, maybe those exception thresholds were created, if in normal credit obligations you have a threshold of 40%, in Lithuania it is starting to be discussed, for example, that maybe the threshold for the phone, for which you can borrow, could be raised to the level of 70%. For you to understand how much the phone has actually become such, well, an impactful device that even the credit regulator is ready to go in some direction to ensure some kind of exception. In fact, the telephone becomes such, not only a commodity, but it is also, there is the discussion that the telephone is also a risk factor, monitoring, reachability, crisis situations, all kinds of other things, that in principle, if a person should be able to afford a telephone. And now it should also be taken into account that Latvia and the Baltic States are such interesting markets where we buy prepaid phones from operators, mostly because everywhere in the world, they don't. There are applications in many regions and countries, where people still buy phones in, well, stores in the morning. Because, that's how crises have formed in our history, and it's like you are also beautiful, I think, and emphasize when it has a way to go, the one that also has consequences and affects. Yes, it will definitely be interesting, and we are in those conversations, and it will be interesting to stop, as we mentioned at the beginning, any kind of atypical nozer development changes, opportunities for some innovations and changes. Because, we are happy to see how the phone purchase solution in the Baltics could potentially change. And here actually, let's come to one more thing, I don't remember if you had planned to ask, but it sounded interesting that the innovation that we already spent two years ago is renting. There have been such in Latvia, but they have disappeared. Expired. Why do you think it will work this time? Maybe the question of why you thought has disappeared in the previously mentioned area. Well, there were some companies, many years ago, that directly offered some things for rent, and they were sold out very quickly. Okay. So why did we do it in the first place? I may have omitted the fact in the story itself, when five years ago we bought a full-service autonomous company mobira, which is now fully owned by Inbank. It was such an interesting story, because initially we came to car financing from P-Later, and we realized that this commodity business has to go further, and its rental, however, is such a global trend that is developing. Yes, to this day it is mainly companies, but there is a segment of private individuals who are looking for long-term leases, and full-service leasing is also a certain part of the future in the segment of private individuals. Mobira is actually a fantastic company, we already have around 6,000 cars in our portfolio and driving in the Baltics, and I look at myself and my colleagues with pleasure at how the business is developing. It was such a first test, and since at one point we also understood what you mentioned, at some point the rent has already figured. I basically thought about gadgets. Yes, and then we got to those gadgets, because it has been there at some point, but also our umbrellas, it has always been something in the security map, but we never put it with such emphasis. There were two aspects to why we did this. Above all, it has been a global trend, also with McKinsey, at the time when we made our analysis, rent always figures that it is growth opportunities, it will be. And the second thing is, we realized that already today, even working with individual partners, trying to model, maybe in the residual value of the monthly payment, we came to the conclusion that there is a segment, a customer segment already today, and it's not just young people who care when they always have the latest gadget. Let's take the phone. Phones are getting, yes, more expensive features, functionality is increasing, performance is increasing, but new models are released every year. And it is such a huge, such a capital gain. And there is, yes, there is a generation, we can call them the subscription generation, the generation with Netflix, who no longer care that they own the thing. It goes in the real estate business, in the car business, its trend is inevitable. There are people for whom the fact that something belongs to them becomes a little more important. Flexibility is much more important to them, it is much more important not to overpay for some things, but the rental and the phone rush together right there, but it seems that it is important for people that they always have the latest two. And renting creates the possibility that you don't own, you rent, you pay less monthly payments, you can change it in principle. Then at the end, you get the new gadget that has come out, and it basically turns into a new subscription rental fee. The other thing that came in here is a trend that's been around for years, but they're already here today, it's the engulfing economy. Because what happens to used phones? If it is called a different rental, it is not intended for all customers, there are customers who have absolute confidence, it is important for him that the phone fits. And the lease is not about absolutely convincing everyone that the lease has the right solutions. But the facts are telling. Why does the customer need that empty phone? A to have a plan B in case something happens to their basic phone. Well, cases happen, how often, there are not many, but the security awareness that I have a phone at home is above everything. Well, the next one is already like, well, my children will pass that empty phone to their children. Well, asking the children what they think about it, but, well, the fact is the fact, part of the swallowed economy that is also within their family. Well, and the third person feels that he is a successful seller, and he uses it, he will market it himself, when the moment comes. And all respect to those who like it. I have tried myself, I came from those people, all those questions, is it still available, and why is it being traded, is it possible to trade for half of its price, and I don't have time for that. And I believe, and that fact shows that there are customers who don't want to deal with it. It is important for a person, I rented a phone for a year, a year and a half, usually two. Computer equipment can take a long time. And it is important for him, when the deadlines are over, he knows that the new phone is coming, he will turn around. And this trend is growing globally, and here too. But in this... Yes, and more interestingly, from the point of view of, let's say, the economic data, we also made a survey ourselves, what happens to those phones for the elderly. And the reality shows that 82% of customers have those phones just sitting on the shelves. And now think, in such a way, how much capital you are actually thrown out on the shelves. And the pollution doesn't go any further, if all of it, it ends up somewhere. What does the lease provide? Norma ensures that those phones are returned, if necessary they are repaired, refurbished and resold. Which is serious business, in and of itself. Yes, and the other is, when it is not possible, go to spare parts, which is again part of the business. But in this case, let's say, in a specific case of phone rental, then you see yourself where? As a cooperation partner for operators, phone manufacturers, well, since here you can't make your own, there is a phone rental point in the person's platform. No, the platform, such questions too, of course, was what that business model was. Yes, we stick to the sharp business model that we are integrated where the customer's need arises. It is to be with our partners. Be it a telephone operator, be it a dealer selling a phone or computer equipment or a wearable gadget, our service is available there at the point of sale. What we provide to partners, we provide conditional platform funding, because it's one is the technology in which the partner was able to explain the recurring monthly payments to their client, the client has a flow that we go through like a UX folder, a copy of the folder, the partner giving the phone. This means balance sheet management, financing, risk on our side, also always on our side, not on the partner's side. Of course, the process of paying the customer's monthly bills again and where to return the phone, the phone is most often returned to the same merchants, where our cooperation partner is connected, who ensures the buyback. At least today, we do not plan to sell them, repair them, and initially sell them ourselves. No, we always provide the business model we have in cooperation with our cooperation partners. Is it already working or will the skin work soon? Yes, it has been running for two years. Apple and Samsung a year ago. Because at the moment we have Apple and Samsung phones, computers, watches and headphones. And it is then in the Samsung e-store? Both in the e-store and in the physical store. Both with individual partners who are multi-category. And for Apple distributors? It is also included in the CNC shop. Okay. And, at the end of the conversation, well, then, as a trend that has been developing in the last few years, this is to be covered up. What vain directions do you see, or the upward development of existing directions? What can we expect in the next few years? And here are some things. One is, let's say, I touched on those verticals, there is a developed vertical such as electrical engineering, where the proportion of payments to such partners, maybe 20%, 30%, 40% is already small, but it is a reality, even more. And there is such an immature vertical service segment, we touched on medicine, as we see that it is already happening today and gradually there the proportion of this product is rising. Due to two possibilities, two circumstances, the customer himself expects this service, the second is that the traders themselves or the service providers gain more information and understanding that this product really works for them as well. The second is the trend, which is what we are looking for, which goes along with our business model, where else we can integrate this service and make it available to the client. And one of the segments, we call it the gateway segment, where there are also active conversations in our regions, in all the markets where we are, in such an understandable language. For example, a checkout post terminal. The post terminal is also always viewed in the face-to-face store, cash, credit card. And especially the implementation of the Android base in the post terminals allows to develop the next technological developments much more efficiently and cheaply, which one more button in that card terminal costs late. And in fact, for the partner, should I not use an additional tool, the client could already initiate a session in the post-terminal, log in, or there are no down payment or payment solutions. Abroad, it works somewhere already? Both the other segments that we see are working. I have seen this myself, for example at Walmart, there are self-service screens, where the customer does not go to a cheap store, to a person, checks in person in stores, the customer adjusts his shopping cart himself, similar to what is currently the case for love payments. And in the same terminal, then the customer presses the button to pay, and again there is cash, no matter how much they offer, but they try to go out, but I still see that Maximus and Rimi have also introduced cash in self-service terminals, so there is a demand if they do it. But even there, the technology will develop when there will be a pay late button, so that there, too, the customer will be able to ensure that if he receives this service, he will pay later. And there is also some kind of QR code, everything appears first, and then you take over. Yes, most likely yes. The easiest thing is to redirect the session to the email flow. Well, because it is developed at the end, so that it does not have to be driven by the flow. Yes, we see this, two things have contributed to this. which one technology development makes it easier and cheaper for providers of these services to perform. And the second is also certain market trends and what the customer expects. And lastly, of course, service providers try to compete with each other. These conversations are already actively taking place today with various types of software and developers, which and how we can integrate our business. Sufficiently dynamic and interesting innovations are happening and developing. And I can't help but ask how your business and new product development is affected by the artificial intelligence craze you've had in the last few years that has a lot to do with it. We, probably, until the end of Inbank, speaking of Inbank, we have gone through that madness. Everyone likes to put names in all products everywhere. If you were riding, we have never overdone AI on our side even in annual reports. It is clear that riders have always been such a part of our business efficiency tools. Looking at our organizations, we and the Financial Technologists in most of the company's employees for the product here, engineers, programmers, product owners and the like. For them, using AI tools has always been everyday. Several tests, either in code writing, or most often in fact, AI tools are used in the search for some kind of anomaly, error search. AI has always been our assistant, not a foundation that works for us, we are not there yet. Credit decision-making must also be acknowledged, as we are not fully relying on AI for now. Again, AI helps to catch anomalies and patterns, helps to make smarter decisions, both by creating models and making decisions and analyses, the same fraud, in catching or creating patterns, there has always been a tool that helps. But there is one thing, I think that when I am in the internal working groups, I also really like to use different tools, test and look again for the possibilities where this solution could help me on a daily basis. One revelation we came to with imam is that we need to decide at some point what we are doing with all this and what the framework is. Because what happens, and this is a story from many companies, when introducing various creators, if yes there is a solution, at one point you realize that you are auto di cost control. Those tules where you are more expensive, and they started to overlap with each other and at one point they understand, ok, some internal regulation is needed, what do we do, at what moment do we do and which of those tules. Because the testing phase has ended over the years, we need to understand at one point where and in what way we use what. In any other way, we are probably entrepreneurs who like to test everything. There have been various solutions, also in Latvia for customer service, and after trying out some kind of system, we realized that it really doesn't exist if the tool is good, but not suitable for our business, if we need additional capacity that helps the trainer. Because, yes, the most important thing is in some moments, which is the resource that helps him to train and direct their energy capacity in the right direction to reach the maximum. At the moment, in fact, we even have separate departments, positions, e-i tooling, which in the group will monitor the matter, which is the direction, he is not, so that some kind of anarchy does not develop. A while ago, I had an interview with one insurer, and there we also talk about the use of artificial intelligence, and since insurance is a highly regulated field, they also said that they use call pilots directly. For the reason that it's not some crazy, crazy, western, you don't understand where that data is, but the fact that you have that data, it's stored there in Europe, so that there can be normal users, everyone, to regulate everything, to grant the right. Which one do you use? We use several, including this one, detail here, if you are interested, we can arrange an interview with one of the production tech people, so that I don't talk too much or make a mistake. But if in any case, its use is completely regulated, it's not like you can use it as you want, what is the most fashionable tulismus? No, no, no. Of course, there have been productions in tech people, because recessmainsets have been tried by natural curiosity. Something comes in, shared with each other for the test, but it was always with some kind of supervision, what we can, what we can't. It is included, rightly mentioned there is also a security risk, so that some individual data are not stored where they should not be stored, or we do not want them to be stored. And next is, of course, oversight from our regulators. Because it's all controlled. Well, ok, yes, then, in my opinion, a very interesting conversation, which, at least, allowed me to better understand this environment here, these services here, the challenges you are facing. And also about those, well, in the next few years, that development trend. whereas Dainis Skrinda, head of Inbank Latvijai. Thank you very much for this, in my opinion, interesting conversation. Thanks, I hope it was interesting. Yes, we will do the work. Relax for you too. Bye. What does the cursor not write to you? Nah no. Regular technology podcast together with Kursors LV.